Job Overview
Employment Type
Full-time
Part-time
Work Schedule
Flexible
Benefits
Work in a fun, high-energy environment
weekly pay
flexible scheduling
Shift meal and family dining discounts
Industry-leading training programs
Career growth opportunities
Paid Time Off
401k retirement plan with company match
Tuition Reimbursement
Medical insurance
Dental Insurance
Vision Insurance
Community involvement program
Cash Referral Program
Wellbeing Support Tools
discount programs
employee recognition programs
Slip resistant shoes program
Charitable involvement initiatives
Igniting Dreams Grant Program
Training Contests
Job Description
Buffalo Wild Wings is a prominent American casual dining restaurant and sports bar franchise known for its vibrant atmosphere, extensive menu offering wings, burgers, and a variety of other American-style dishes, combined with a strong focus on sports entertainment. Established in 1982, the company has grown into a widespread network of locations across the United States and internationally, attracting sports fans and casual diners alike who seek not only great food but also the camaraderie and excitement that come with watching major sporting events live on multiple screens. Buffalo Wild Wings prides itself on creating lively, high-energy environments where guests can gather to enjoy delicious meals, refreshing beverages, and the thrill of the game in a friendly, welcoming setting. The company invests significantly in employee development and guest experience to maintain its reputation as a top destination for social dining and entertainment.
The Front of House Server role at Buffalo Wild Wings goes beyond the traditional expectation of simply taking orders and serving food. This position is essential in crafting exceptional dining experiences and is considered the chief experience creator in the restaurant. The server is responsible for elevating each guest's visit from a routine meal to a memorable occasion filled with enthusiasm, personalized attention, and top-notch service. Candidates in this role will act as both the enthusiastic host who welcomes and connects with guests and the diligent organizer who ensures all aspects of the service run smoothly. The server expertly guides guests through the diverse menu options, offering knowledgeable recommendations and attending to special dietary needs or preferences. This role demands exceptional multitasking capabilities, attention to detail, and a genuine dedication to guest satisfaction.
In addition to service responsibilities, the server maintains critical communication with kitchen staff, bartenders, and other team members to facilitate a seamless and enjoyable dining flow. The role also requires adherence to all safety, sanitation, and responsible alcohol service standards to ensure a safe dining environment. Buffalo Wild Wings values individuals who enjoy working in fast-paced, social, and energetic settings where passion for the game and hospitality meet. This position offers an excellent opportunity for individuals seeking career growth within the hospitality industry through industry-leading training programs and clear advancement pathways. The company supports its employees with competitive compensation, weekly pay, flexible scheduling, and comprehensive benefits packages, making it a highly desirable workplace for motivated servers dedicated to creating memorable guest experiences.
The Front of House Server role at Buffalo Wild Wings goes beyond the traditional expectation of simply taking orders and serving food. This position is essential in crafting exceptional dining experiences and is considered the chief experience creator in the restaurant. The server is responsible for elevating each guest's visit from a routine meal to a memorable occasion filled with enthusiasm, personalized attention, and top-notch service. Candidates in this role will act as both the enthusiastic host who welcomes and connects with guests and the diligent organizer who ensures all aspects of the service run smoothly. The server expertly guides guests through the diverse menu options, offering knowledgeable recommendations and attending to special dietary needs or preferences. This role demands exceptional multitasking capabilities, attention to detail, and a genuine dedication to guest satisfaction.
In addition to service responsibilities, the server maintains critical communication with kitchen staff, bartenders, and other team members to facilitate a seamless and enjoyable dining flow. The role also requires adherence to all safety, sanitation, and responsible alcohol service standards to ensure a safe dining environment. Buffalo Wild Wings values individuals who enjoy working in fast-paced, social, and energetic settings where passion for the game and hospitality meet. This position offers an excellent opportunity for individuals seeking career growth within the hospitality industry through industry-leading training programs and clear advancement pathways. The company supports its employees with competitive compensation, weekly pay, flexible scheduling, and comprehensive benefits packages, making it a highly desirable workplace for motivated servers dedicated to creating memorable guest experiences.
Job Requirements
- High school diploma or equivalent
- Previous experience in restaurant server role preferred
- Strong interpersonal and communication skills
- Ability to multitask and work in a fast-paced environment
- Basic math skills for handling payment transactions
- Availability to work flexible hours, including nights and weekends
Job Qualifications
- Possesses a natural knack for creating an energetic and genuinely welcoming environment, making every guest feel uniquely important
- Excels at organizing the guest experience, demonstrating exceptional attention to detail, strong multi-tasking abilities, and a heartfelt dedication to delivering superior service
Job Duties
- Warmly greet all guests and guide them through the dining experience with enthusiasm and expertise
- Accurately take food and beverage orders, offering personalized suggestions and answering questions about the menu, ingredients, and preparation
- Deliver food and drinks promptly and correctly, ensuring high quality and presentation standards are met
- Monitor dining areas to proactively anticipate guest needs, promptly addressing any concerns or requests
- Process payments accurately and efficiently, handling cash and electronic transactions
- Maintain cleanliness and organization of all assigned stations, including table maintenance and resetting
- Adhere to all safety and sanitation standards, including responsible alcohol service guidelines
- Collaborate effectively with kitchen staff, bartenders, and other front-of-house team members to ensure smooth service flow
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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