Job Overview
Employment Type
Full-time
Compensation
Hourly
Exact $25.00
Work Schedule
Day Shifts
Weekend Shifts
Night Shifts
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Disability insurance
401(k) retirement plan
Paid Time Off
wellness benefits
Job Description
Bassett Street Brunch Club is a lively and popular restaurant known for its dynamic brunch experience, vibrant atmosphere, and genuine hospitality. Situated in a fast-paced, high-energy environment, the establishment takes great pride in offering consistently excellent food and warm service that keeps guests returning time and again. This restaurant emphasizes creating an enjoyable and welcoming experience that engages all guests from the moment they walk in. As a cornerstone in its community, Bassett Street Brunch Club values authenticity, team spirit, and leading with a people-first mindset in all interactions.
We are currently seeking a dedicated and upbeat Restaurant Manager to lead and oversee the daily operations of our bustling establishment. This full-time role requires approximately 40 hours per week with a mix of daytime, nighttime, and weekend shifts. The Restaurant Manager will play a crucial role in ensuring exemplary customer service, efficient staff performance, and overall profitability. The position involves hands-on management and leadership of the front of house (FOH) team while maintaining high standards across all areas of the restaurant. Beyond managing day-to-day floor activities, the role includes light administrative duties and operational tasks essential for smooth functioning.
The ideal candidate is a dynamic leader who thrives amidst the bustle of a busy restaurant environment and is committed to delivering an exceptional guest experience. This person will be actively involved in shift operations, including directing staff, managing seating and flow, maintaining cleanliness and organization, and handling guest feedback with professionalism and urgency. Leadership responsibilities also cover training, coaching, and developing FOH team members, promoting a positive atmosphere that fosters teamwork and accountability.
Operational management duties such as scheduling, labor management, cost control, inventory monitoring, and ensuring compliance with health and safety standards are essential components of this role. The Restaurant Manager will also work closely with back of house (BOH) teams to ensure seamless service and quality control. This role requires exceptional organizational skills, calmness under pressure, and a passion for hospitality. The successful candidate will enjoy contributing to an environment where guest satisfaction and employee well-being are top priorities while being part of a company culture that values hustle, positivity, and integrity.
Our benefits package reflects our commitment to employee well-being, including medical, dental, vision, and disability insurance with employer contributions, a 401(k) retirement plan with employer match, paid time off, wellness benefits, and additional perks. Join Bassett Street Brunch Club and become part of a team where your leadership directly impacts guest experiences and team culture in a lively, rewarding workplace with ample opportunities for growth.
We are currently seeking a dedicated and upbeat Restaurant Manager to lead and oversee the daily operations of our bustling establishment. This full-time role requires approximately 40 hours per week with a mix of daytime, nighttime, and weekend shifts. The Restaurant Manager will play a crucial role in ensuring exemplary customer service, efficient staff performance, and overall profitability. The position involves hands-on management and leadership of the front of house (FOH) team while maintaining high standards across all areas of the restaurant. Beyond managing day-to-day floor activities, the role includes light administrative duties and operational tasks essential for smooth functioning.
The ideal candidate is a dynamic leader who thrives amidst the bustle of a busy restaurant environment and is committed to delivering an exceptional guest experience. This person will be actively involved in shift operations, including directing staff, managing seating and flow, maintaining cleanliness and organization, and handling guest feedback with professionalism and urgency. Leadership responsibilities also cover training, coaching, and developing FOH team members, promoting a positive atmosphere that fosters teamwork and accountability.
Operational management duties such as scheduling, labor management, cost control, inventory monitoring, and ensuring compliance with health and safety standards are essential components of this role. The Restaurant Manager will also work closely with back of house (BOH) teams to ensure seamless service and quality control. This role requires exceptional organizational skills, calmness under pressure, and a passion for hospitality. The successful candidate will enjoy contributing to an environment where guest satisfaction and employee well-being are top priorities while being part of a company culture that values hustle, positivity, and integrity.
Our benefits package reflects our commitment to employee well-being, including medical, dental, vision, and disability insurance with employer contributions, a 401(k) retirement plan with employer match, paid time off, wellness benefits, and additional perks. Join Bassett Street Brunch Club and become part of a team where your leadership directly impacts guest experiences and team culture in a lively, rewarding workplace with ample opportunities for growth.
Job Requirements
- Full-time role with approximately 40 hours per week including daytime, nighttime, and weekend shifts
- active, on-your-feet leadership style
- professional, polished appearance with practical, service-ready attire
Job Qualifications
- Previous restaurant experience required
- leadership experience strongly preferred
- strong communication and problem-solving skills
- calm under pressure
- natural leader who holds standards but builds team trust
- highly organized with strong attention to detail
- passion for hospitality
Job Duties
- Direct and support FOH staff during service to ensure smooth, efficient operations
- lead by example by jumping into any role as needed such as host, food runner, bartender, server support
- manage shift flow including seating, pacing, and staff deployment
- ensure the restaurant stays clean, organized, and visually on point at all times
- deliver and enforce exceptional hospitality standards
- handle guest feedback, complaints, and recovery with professionalism and urgency
- create the atmosphere with lighting, music, energy, and overall vibe
- ensure every guest feels welcomed, valued, and taken care of
- train, coach, and develop FOH team members
- assist in onboarding and training great team members
- lead pre-shift meetings and ongoing training initiatives
- hold staff accountable for service standards, side work, and performance
- oversee opening and closing procedures, ensuring the restaurant is fully prepared for service
- assign sections, manage cuts, and adjust staffing based on business levels
- approve comps, voids, and discounts with proper documentation
- ensure completion of all side work, cleaning, and resets
- ensure food and beverage quality leaving the kitchen meets expectations
- enforce responsible alcohol service and ID checks
- maintain cleanliness across dining room, restrooms, and service areas
- communicate with BOH to ensure alignment on service and quality
- assist with scheduling, labor management, and cost control
- help monitor inventory and order supplies when needed
- support administrative tasks like reports, cash handling, and shift notes
- communicate maintenance or facility issues promptly
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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