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Job Overview
Employment Type
Full-time
Compensation
Hourly
Exact $25.00
Work Schedule
Day Shifts
Weekend Shifts
Night Shifts
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Disability insurance
401(k) retirement plan
Paid Time Off
wellness benefits
Job Description
Bassett Street Brunch Club is a lively and popular restaurant known for its dynamic brunch experience, vibrant atmosphere, and genuine hospitality. Situated in a fast-paced, high-energy environment, the establishment takes great pride in offering consistently excellent food and warm service that keeps guests returning time and again. This restaurant emphasizes creating an enjoyable and welcoming experience that engages all guests from the moment they walk in. As a cornerstone in its community, Bassett Street Brunch Club values authenticity, team spirit, and leading with a people-first mindset in all interactions.
We are currently seeking a dedicated and upbeat Restaura... Show More
We are currently seeking a dedicated and upbeat Restaura... Show More
Job Requirements
- Full-time role with approximately 40 hours per week including daytime, nighttime, and weekend shifts
- active, on-your-feet leadership style
- professional, polished appearance with practical, service-ready attire
Job Qualifications
- Previous restaurant experience required
- leadership experience strongly preferred
- strong communication and problem-solving skills
- calm under pressure
- natural leader who holds standards but builds team trust
- highly organized with strong attention to detail
- passion for hospitality
Job Duties
- Direct and support FOH staff during service to ensure smooth, efficient operations
- lead by example by jumping into any role as needed such as host, food runner, bartender, server support
- manage shift flow including seating, pacing, and staff deployment
- ensure the restaurant stays clean, organized, and visually on point at all times
- deliver and enforce exceptional hospitality standards
- handle guest feedback, complaints, and recovery with professionalism and urgency
- create the atmosphere with lighting, music, energy, and overall vibe
- ensure every guest feels welcomed, valued, and taken care of
- train, coach, and develop FOH team members
- assist in onboarding and training great team members
- lead pre-shift meetings and ongoing training initiatives
- hold staff accountable for service standards, side work, and performance
- oversee opening and closing procedures, ensuring the restaurant is fully prepared for service
- assign sections, manage cuts, and adjust staffing based on business levels
- approve comps, voids, and discounts with proper documentation
- ensure completion of all side work, cleaning, and resets
- ensure food and beverage quality leaving the kitchen meets expectations
- enforce responsible alcohol service and ID checks
- maintain cleanliness across dining room, restrooms, and service areas
- communicate with BOH to ensure alignment on service and quality
- assist with scheduling, labor management, and cost control
- help monitor inventory and order supplies when needed
- support administrative tasks like reports, cash handling, and shift notes
- communicate maintenance or facility issues promptly
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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