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Job Overview
Employment Type
Full-time
Compensation
Hourly
Exact $25.00
Work Schedule
Day Shifts
Weekend Shifts
Night Shifts
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Disability insurance
401(k) retirement plan
Paid Time Off
wellness benefits
Job Description
Bassett Street Brunch Club is a vibrant and fast-paced restaurant renowned for providing a unique brunch experience that goes beyond just serving food. Rooted deeply in the spirit of genuine hospitality, this establishment has built a loyal customer base by consistently delivering high-quality food, warm and attentive service, and an inviting atmosphere that encourages guests to return time and again. As a bustling hub of community and culinary delight, Bassett Street Brunch Club values the energy, dedication, and commitment of its team to maintain its status as a favorite dining destination. The restaurant emphasizes cultivating an environment where guests feel... Show More
Job Requirements
- Full-time availability
- ability to work approximately 40 hours per week including daytime and nighttime shifts
- weekend availability required
- active and on-your-feet leadership style
- professional and polished appearance with practical service-ready attire
Job Qualifications
- Previous restaurant experience
- leadership experience strongly preferred
- strong communication skills
- problem-solving skills
- ability to remain calm under pressure
- natural leadership qualities
- highly organized
- strong attention to detail
- passion for hospitality
Job Duties
- Lead the floor
- direct and support front-of-house staff during service to ensure smooth operations
- jump into any role as needed such as host, food runner, bartender, or server support
- manage shift flow including seating, pacing, and staff deployment
- ensure the restaurant stays clean, organized, and visually on point
- deliver and enforce exceptional hospitality standards
- handle guest feedback, complaints, and recovery professionally
- create the atmosphere through lighting, music, energy, and overall vibe
- train, coach, and develop front-of-house team members
- assist in onboarding and training new team members
- lead pre-shift meetings and ongoing training
- hold staff accountable for service standards and performance
- oversee opening and closing procedures
- assign sections, manage cuts, and adjust staffing based on business levels
- approve comps, voids, and discounts with proper documentation
- ensure completion of all side work, cleaning, and resets
- maintain food and beverage quality as per expectations
- enforce responsible alcohol service and ID checks
- maintain cleanliness in dining room, restrooms, and service areas
- communicate with back-of-house for service and quality alignment
- assist with scheduling, labor management, and cost control
- monitor inventory and order supplies as needed
- support administrative tasks including reports, cash handling, and shift notes
- communicate maintenance or facility issues promptly
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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