Front of House Manager- The Mimosa House Sacramento

Job Overview

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Employment Type

Full-time
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Work Schedule

Day Shifts
Weekend Shifts
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Benefits

competitive salary
performance-based bonuses
Meals provided during shift
growth opportunities
Positive work environment

Job Description

Mimosa House is a rapidly expanding brunch and breakfast restaurant group with multiple locations in the Sacramento area. Known for its inventive mimosa menu, elevated brunch dishes, and warm, genuine hospitality, Mimosa House has created a loyal customer base that keeps guests coming back every weekend. The establishment prides itself on delivering a memorable dining experience in a lively, welcoming environment that celebrates both food and community. As a company, Mimosa House fosters a culture of passion, teamwork, and excellence, aiming to grow sustainably while maintaining its high standards of service and quality. It is an exciting place for hospitality professionals who thrive in dynamic, fast-paced settings and love being part of a growing brand.

The Front of House (FOH) Manager role at Mimosa House is crucial to the guest experience and the success of each service shift. This position is designed for an experienced, energetic, and guest-obsessed individual who is dedicated to leading from the front and setting the tone for the entire team. The FOH Manager is the heartbeat of the floor, responsible for overseeing every aspect of the guest journey from arrival to departure, ensuring seamless service and unparalleled guest satisfaction. This role requires hands-on leadership, where the manager actively engages with both guests and staff each shift rather than managing from behind the scenes.

As an FOH Manager, you will lead your team with presence, energy, and clear guidance, establishing and enforcing high service standards such as greeting protocol, table pacing, check-back timing, and allergy management. You will conduct daily pre-shift meetings that foster open communication and motivation, address guest concerns immediately to convert potentially negative experiences into positive ones, and foster a culture of accountability and development among the FOH team. Collaboration with the Kitchen Lead is essential to ensure smooth coordination between front-of-house and kitchen operations, optimizing food pacing and ticket timing.

This position requires strong communication and leadership skills, the ability to stay calm and warm under pressure, and a genuine passion for hospitality that goes beyond mere service to creating authentic connections with guests. The role demands availability to work weekends, especially weekends which are key to the business’s success. Mimosa House offers competitive salaries based on experience, performance bonuses tied to guest satisfaction, meals during shifts, and promising growth opportunities within a fast-growing restaurant group. If you are driven by the joy of managing a team, know every table’s name, and thrive in a vibrant environment where your leadership directly impacts guest experience and team success, this is the perfect role for you.

Job Requirements

  • minimum 2 years FOH management experience
  • food handler's certification
  • knowledge of allergen protocols
  • strong communication skills
  • proven ability to lead team under pressure
  • availability to work weekends
  • ability to address guest complaints promptly

Job Qualifications

  • 2+ years of FOH management experience in a high-volume restaurant environment
  • genuine love of hospitality beyond basic service
  • proven leadership under pressure with warmth
  • strong communication skills with ability to give and receive feedback
  • experience managing guest complaints and turning negative experiences into positive
  • food handler's certification
  • knowledge of allergen protocols
  • availability to work weekends

Job Duties

  • Lead every shift with energy, presence, and clear direction
  • own the guest experience from arrival to departure
  • conduct daily pre-shift dialogues
  • monitor and enforce service standards including greeting protocol, water service, check-back timing, dessert offers, and table pacing
  • manage allergy protocols with zero tolerance for error
  • address guest concerns in the moment
  • coach, develop, and hold FOH team accountable to Mimosa House standards
  • manage floor deployment, section assignments, and staffing
  • monitor and respond to guest reviews within 24 hours
  • partner with Kitchen Lead on food pacing and ticket timing
  • contribute to weekly guest satisfaction reports and present action plans

Job Criteria

Experience

Mid Level (3-7 years)


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