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Job Overview
Employment Type
Full-time
Compensation
Salary
Range $54,100.00 - $59,000.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Professional development opportunities
Employee wellness programs
Job Description
The establishment is a dynamic and fast-paced restaurant committed to providing an outstanding dining experience through exceptional service and high-quality food and beverages. Known for its vibrant atmosphere and dedicated team, the restaurant values professionalism, teamwork, and a strong focus on customer satisfaction. Employing a comprehensive approach to hospitality, this restaurant integrates a variety of services including a bar and coffeehouse, making it a versatile and popular destination for guests. As a workplace, the establishment emphasizes growth, development, and a collaborative environment where each staff member contributes to the overall success of the operations. It offers a full-time employment opportunity... Show More
Job Requirements
- Must be at least 21 years of age
- must be able to communicate, write, and understand English
- must possess basic math skills and operate a cash register and POS system
- must have basic knowledge of Google Drive and internet navigation
- must have a current Food Worker card and TAM/TIPS card
- able to stand for extended periods
- able to occasionally stoop, kneel, or crouch
- able to frequently lift up to 40 pounds and occasionally move objects up to 50 pounds
- close, distance, color, peripheral vision, depth perception, and ability to adjust focus required
- full-time availability with minimum 45 hour work week
Job Qualifications
- Proven experience in restaurant or hospitality management
- strong leadership and team-building skills
- excellent communication and interpersonal skills
- knowledge of restaurant policies and operational systems
- ability to handle confidential information with discretion
- proficiency in POS systems
- current Food Worker card and TAM/TIPS certification
- ability to perform Front of House positions if needed
- knowledge of menu, ingredients, and allergens
- ability to multitask and remain adaptable in a fast-paced environment
- capable of providing constructive feedback and coaching
- minimum age of 21
- proficiency in basic math, cash register operation, Google Drive, and internet navigation
Job Duties
- Hire and train Front of House staff
- oversee productivity and performance of the Front of House team
- monitor operations of bar and coffeehouse departments
- motivate departments on sales building and relationship development
- provide positive and constructive feedback to staff
- support Front of House supervisors in coaching and evaluations
- monitor food quality and liaise with kitchen team
- manage labor budget and staff scheduling
- ensure staff certifications are up to date
- lead hiring process including interviews and orientations
- maintain Front of House training procedures
- perform opening and closing duties
- monitor employee and guest interactions
- handle guest complaints and feedback promptly
- proactively resolve guest issues
- maintain orderly dining room
- document staff and operations issues
- support Back of House management as needed
- communicate staff expectations and needs
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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