Front of House Manager - Spenard Roadhouse

The establishment is a dynamic and fast-paced restaurant committed to providing an outstanding dining experience through exceptional service and high-quality food and beverages. Known for its vibrant atmosphere and dedicated team, the restaurant values professionalism, teamwork, and a strong focus on customer satisfaction. Employing a comprehensive approach to hospitality, this restaurant integrates a variety of services including a bar and coffeehouse, making it a versatile and popular destination for guests. As a workplace, the establishment emphasizes growth, development, and a collaborative environment where each staff member contributes to the overall success of the operations. It offers a full-time employment opportunity with a minimum 45-hour work week, designed for individuals seeking a challenging and rewarding career in the hospitality industry. The salary is competitive and reflective of the experience and responsibilities associated with the role of Front of House Manager.

The Front of House Manager plays a pivotal role in ensuring the efficiency and success of all front-of-house operations. This position is responsible for the recruitment, training, and productivity management of the Front of House team, including oversight of the bar and coffeehouse departments. The role requires a proactive leader who motivates staff towards sales growth, fosters positive relationships with both employees and guests, and champions ongoing professional development within the team. The Manager must handle confidential information with discretion while multitasking effectively to balance varied responsibilities in a fast-paced, evolving environment. Excellent communication skills are essential as this role involves significant interaction with staff, guests, and vendors. Duties include monitoring food quality, maintaining labor budgets, conducting staff evaluations, managing schedules and certifications, ensuring smooth daily operations, and maintaining a high standard of guest service by actively engaging with patrons to deliver an exceptional dining experience. This position demands a candidate with strong judgment, the ability to make rational decisions independently, and a willingness to receive coaching for continuous improvement. The Front of House Manager sets the tone for the team through positive leadership, energy, and teamwork, supporting morale and operational excellence at all times. This full-time, exempt position reports directly to the General Manager and requires a minimum of a 45-hour work week, making it ideal for individuals committed to a career in hospitality management who thrive in a fast-paced restaurant environment.