Front of House Manager Dallas&Houston

Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Range $14.25 - $25.25
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Benefits

competitive salary
benefits package
quarterly bonus eligibility
growth opportunities

Job Description

The Whitaker Group is a renowned hospitality management company known for its portfolio of exceptional food and beverage establishments. Based in Houston, TX, The Whitaker Group specializes in delivering elevated dining experiences through its collection of full-service restaurants, bars, and event spaces. Known for its commitment to quality, innovation, and guest satisfaction, the company continuously strives to maintain high standards of service and operational excellence across all its properties. With a dynamic and growth-oriented approach, The Whitaker Group offers a collaborative work environment, fostering professional development and career advancement for its employees in the hospitality industry.

The Whitaker Group is currently seeking a seasoned Front of House (FOH) Manager to join and lead the daily operations at one of their full-service restaurants located in Houston, TX. This role is ideal for a hospitality professional who excels in a leadership capacity and enjoys working in an elevated, guest-focused setting. The Front of House Manager will play a crucial role in managing all FOH activities, including the dining room, bar, and event spaces, ensuring a seamless and memorable guest experience. This hands-on leadership position requires an individual who is equally adept at managing financial aspects such as profit and loss statements and labor costs as well as nurturing and developing a high-performing front-of-house team.

The Front of House Manager will partner closely with back-of-house leadership to guarantee consistent and efficient service delivery. Responsibilities also include overseeing inventory processes and vendor relationships to maintain optimal operational workflows. This position calls for a proactive leader who can effectively hire, train, schedule, and mentor FOH team members while driving guest satisfaction and addressing any escalated issues with professionalism and diplomacy. Additionally, the manager will be responsible for executing private events and special programming, ensuring these occasions uphold the brand's premium standards.

Candidates will benefit from a competitive salary reflective of their experience and expertise. The Whitaker Group offers a comprehensive benefits package, including eligibility for quarterly bonuses, and provides significant growth opportunities within their expanding food and beverage portfolio. This role offers a chance for a seasoned FOH manager to develop their career in a company that values quality, teamwork, and continuous improvement. The Whitaker Group is committed to equal employment opportunities and encourages diverse candidates to apply.

Job Requirements

  • Bachelor's degree in Business, Hospitality Management, or related field
  • 5+ years of progressive FOH experience in full-service restaurants
  • Demonstrated experience in a management or supervisory role
  • Working knowledge of P&L management and inventory systems
  • Proven ability to collaborate with kitchen and BOH leadership
  • Current ServSafe Manager Certification (ANSI-accredited)
  • Valid food handler / food manager permit required for Houston, TX

Job Qualifications

  • Bachelor's degree in Business, Hospitality Management, or related field
  • 5+ years of progressive FOH experience in full-service restaurants
  • Demonstrated experience in a management or supervisory role
  • Working knowledge of P&L management and inventory systems
  • Proven ability to collaborate with kitchen and BOH leadership
  • Current ServSafe Manager Certification (ANSI-accredited)
  • Valid food handler / food manager permit required for Houston, TX
  • Experience planning and executing private events or programmed experiences
  • Background in upscale or fine-casual dining environments
  • Multi-unit or new opening experience
  • TIPS or equivalent alcohol service certification

Job Duties

  • Oversee all FOH operations across dining room, bar, and event spaces
  • Partner closely with BOH leadership to ensure seamless, consistent service
  • Own P&L reporting, labor management, and cost controls
  • Lead inventory processes and vendor coordination
  • Hire, train, schedule, and develop FOH team members
  • Drive guest satisfaction and resolve escalated issues with professionalism
  • Execute private events and programmed experiences (buyouts, tastings, special programming)
  • Uphold brand standards and company policies across all touchpoints
  • Maintain food safety compliance and ensure team adherence to health standards

Job Criteria

Experience

Mid Level (3-7 years)


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