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Front of House Manager- Corporate Dining (Boston, MA)

Job Overview

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Employment Type

Full-time
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Compensation

Salary
Range $65,000.00 - $70,000.00
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Work Schedule

Flexible
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Benefits

Medical
Dental
Vision
Life insurance
Disability insurance
Retirement Plan
Paid Time Off
holiday time off
Associate Shopping Program
Health and wellness programs
Discount Marketplace
Identity Theft Protection
Pet insurance
Commuter Benefits
Employee assistance program
flexible spending accounts
Paid parental leave
Personal Leave

Job Description

Restaurant Associates is a premier dining and event catering company renowned for serving some of the nation’s most prestigious museums, performing arts centers, and corporations. As part of Compass Group USA, one of the world's largest and most prestigious foodservice companies, Restaurant Associates has established itself as an industry leader with a steadfast commitment to delivering exceptional food and service experiences. The company has earned notable recognition, including Glassdoor's Employee Choice Award for Best Places to Work, reflecting its strong corporate culture that values employees and fosters growth and professional development. The workplace environment at Restaurant Associates exemplifies a perfect blend of innovation and tradition, seamlessly integrating high culinary standards with outstanding customer service, making it an ideal employer within the foodservice industry.

The Front of House Manager position for the Corporate Dining program in Boston, MA, offers an excellent opportunity for a hospitality-driven professional who thrives in high-end dining environments. This role carries a salary range of $65,000 to $70,000 per year and requires a polished, guest-focused leader to oversee Bain Capital’s corporate dining operations. The position is a hands-on role emphasizing elevated hospitality, dining room presentation, and team leadership, where 60% of the time is dedicated to managing the dining room and 40% to pantry operations. It involves dynamic leadership in a fast-paced setting, delivering white-glove service tailored to an upscale clientele.

The ideal candidate will maintain high service standards associated with fine dining or luxury hospitality environments and will be responsible for supervising and coaching front-of-house associates to ensure a seamless guest experience. Key responsibilities include greeting guests, managing dining room flow and presentation, addressing service issues promptly with a personal touch, and supporting pantry operations. The manager will also handle basic financial tasks like invoice entry, maintain food safety standards, and offer regional support during account renovations, demonstrating flexibility and adaptability.

This role is perfectly suited for someone who enjoys a visible leadership style, engaging directly with guests and team members, and thrives on creating an exceptional dining atmosphere. The position also demands a strong understanding of food service operations, cash handling, and basic computer literacy, with preferences given to candidates holding ServSafe or Department of Health Certification. A bachelor's degree is preferred, alongside 1-3+ years of front-of-house leadership experience in upscale casual dining, fine dining, luxury hotels, or corporate dining contexts. Flexibility to support regional needs and manage scheduling requirements is essential.

Joining Restaurant Associates means becoming part of a company that not only prioritizes service excellence but also invests heavily in its employees through comprehensive benefits packages that include medical, dental, vision, life insurance, disability insurance, retirement plans, paid and holiday time off, health and wellness programs, commuter benefits, employee assistance, and more. The company is committed to equal opportunity employment and accommodates candidates requiring reasonable accommodations. Overall, this position offers a rewarding career path for a driven hospitality professional eager to lead with distinction within the corporate dining sector.

Job Requirements

  • Bachelor’s degree preferred
  • 1-3+ years of front-of-house leadership experience
  • strong customer service skills
  • knowledge of food safety and sanitation standards
  • ability to manage dining room operations effectively
  • experience in fast-paced environments
  • basic computer literacy
  • ServSafe or Department of Health Certification preferred
  • availability for a flexible schedule and regional support
  • excellent communication and interpersonal skills
  • ability to perform essential job functions satisfactorily

Job Qualifications

  • Bachelor’s degree preferred
  • 1-3+ years of front-of-house leadership experience in restaurants, hospitality, or corporate dining
  • strong passion for guest engagement and high-touch service
  • experience in fine dining, upscale casual, luxury hotels, or high-end corporate dining preferred
  • comfortable leading on the floor in a fast-paced, service-driven environment
  • working knowledge of food service operations and cash handling
  • basic computer skills including Microsoft Word, Excel, and Outlook
  • ServSafe or Department of Health Certification preferred
  • flexible schedule and willingness to support regional needs

Job Duties

  • Lead all front-of-house dining room operations with a strong hospitality focus
  • serve as the primary guest-facing presence by greeting guests, table-touching, and resolving service issues
  • oversee dining room flow, signage, floor plans, and overall presentation
  • maintain high service standards aligned with an upscale restaurant experience
  • supervise, train, and coach front-of-house associates
  • be fully hands-on and visible during meal periods
  • support pantry operations and ensure smooth service execution
  • ensure compliance with food safety, sanitation, and cleanliness standards
  • assist with basic financial tasks, including invoice entry
  • provide regional support as needed, especially during renovation phases

Job Criteria

Experience

Mid Level (3-7 years)


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