Job Overview
Compensation
Salary
Range $55,105.00 - $66,875.00
Benefits
Free play
1/2 price food
Health Insurance
Dental Insurance
Vision Insurance
401(k) team member match
Free mental well-being platform
Job Description
Topgolf Entertainment Group is a global sports and entertainment company that offers a unique blend of golf, entertainment, food, and music designed to bring people together and create unforgettable experiences. Recognized for its innovative concept that combines technology and fun, Topgolf has grown into a popular destination for families, friends, and corporate groups alike. The company prides itself on delivering exceptional customer service and fostering an engaging and inclusive atmosphere for all guests. As a leader in the sports entertainment industry, Topgolf continuously seeks passionate professionals who can contribute to its vibrant culture and business growth.
The role of Assistant General Manager at Topgolf is a critical position within the management team, responsible for overseeing daily operations and ensuring top-tier service delivery across all areas of the venue. This position requires strong leadership skills to supervise and coach the team, uphold service and safety standards, and maximize profitability. The Assistant General Manager is expected to demonstrate Topgolf’s core values: Fun, One Team, Excellence, Edgy Spirit, and Caring. In this role, the manager focuses on driving team engagement, managing business metrics, and maintaining operational efficiency to guarantee that all guest areas are staffed and functioning optimally.
This full-time position offers a competitive salary range of $55,105 to $66,875 and includes access to various benefits, such as health, dental, and vision insurance, a 401(k) plan with company match, and a free mental well-being platform. The role also offers perks like free play opportunities and half-price food, enhancing the employee experience. Availability to work varied shifts, including evenings, weekends, and holidays, is essential due to the nature of the entertainment business. The Assistant General Manager must also possess the ability to work in extreme weather conditions for extended periods, stand or walk for long durations, and maneuver stairs as necessary. This position plays a vital part in maintaining the high standards and operational success of Topgolf venues, making it an excellent career choice for experienced hospitality managers who are passionate about customer service and team leadership.
The role of Assistant General Manager at Topgolf is a critical position within the management team, responsible for overseeing daily operations and ensuring top-tier service delivery across all areas of the venue. This position requires strong leadership skills to supervise and coach the team, uphold service and safety standards, and maximize profitability. The Assistant General Manager is expected to demonstrate Topgolf’s core values: Fun, One Team, Excellence, Edgy Spirit, and Caring. In this role, the manager focuses on driving team engagement, managing business metrics, and maintaining operational efficiency to guarantee that all guest areas are staffed and functioning optimally.
This full-time position offers a competitive salary range of $55,105 to $66,875 and includes access to various benefits, such as health, dental, and vision insurance, a 401(k) plan with company match, and a free mental well-being platform. The role also offers perks like free play opportunities and half-price food, enhancing the employee experience. Availability to work varied shifts, including evenings, weekends, and holidays, is essential due to the nature of the entertainment business. The Assistant General Manager must also possess the ability to work in extreme weather conditions for extended periods, stand or walk for long durations, and maneuver stairs as necessary. This position plays a vital part in maintaining the high standards and operational success of Topgolf venues, making it an excellent career choice for experienced hospitality managers who are passionate about customer service and team leadership.
Job Requirements
- 5+ years of restaurant, hotel or golf course management experience with at least 1 recent year as an assistant general manager or general manager with a restaurant, hotel or golf environment
- High school diploma or equivalent
- Excellent communication, time management and organization skills
- Ability to work on a team
- Energy and enthusiasm
- A high level of self-awareness, receptivity to change and integrity
- Ability to work in extreme weather conditions for extended periods of time
- Availability to work varied shifts including evenings, weekends and holidays
- Ability to stand and walk for long periods including maneuvering up and down stairs
- Ability to obtain required licenses and certifications for your location
Job Qualifications
- High school diploma or equivalent
- 5+ years of restaurant, hotel or golf course management experience
- At least 1 recent year as an assistant general manager or general manager with a restaurant, hotel or golf environment
- Excellent communication skills
- Strong time management and organization skills
- Ability to work on a team
- High level of self-awareness and integrity
- Receptivity to change
- Energy and enthusiasm
Job Duties
- Supervise the team in providing best-in-class service on a daily basis
- Coach and develop the team and drive Associate engagement
- Uphold operating procedures and service and safety standards, especially guest satisfaction
- Ensure all guest areas are staffed and functioning efficiently
- Delegate tasks
- Demonstrate Topgolf’s core values: fun, one team, excellence, edgy spirit and caring
- Focus on business metrics to drive performance
- Maximize profit and revenue
- Perform other operational duties as assigned by your manager
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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