Front of House Manager

Topgolf Entertainment Group is a leading global sports and entertainment community that combines technology, entertainment, and hospitality to create an engaging and unique experience for guests of all ages. As a prominent establishment, Topgolf operates multi-level golf venues blended with full-service dining and entertainment, attracting millions of visitors annually. The company values inclusivity, guest satisfaction, employee engagement, and community involvement, establishing itself as a leader in the entertainment and leisure industry. Topgolf is committed to providing an excellent workplace for its associates while delivering memorable experiences to its guests across all locations.

This role offers full-time employment opportunities within an energetic and dynamic environment. The position focuses on leadership in restaurant, hospitality, and golf course operations, ensuring smooth and efficient service delivery while upholding Topgolf's core values of Fun, One Team, Excellence, Edgy Spirit, and Caring. The Assistant General Manager plays a critical role in coaching, developing staff, overseeing daily operations, and fostering a culture centered around team engagement and top-tier customer service. Compensation details are competitive and aligned with industry standards, reflecting the importance of leadership in driving both guest satisfaction and business performance.

As an Assistant General Manager at Topgolf, you will supervise a dedicated team responsible for delivering outstanding service daily. This involves coaching staff to enhance their skills and maintain high engagement levels, managing operational procedures, and ensuring the safety and satisfaction of guests. You will oversee staffing and operational efficiency in all guest areas, delegate tasks effectively, and assist in maximizing profit and revenue. Additionally, this role requires a proactive approach to business metrics, operational excellence, and upholding the brand's reputation through leadership example. The position demands flexibility, energy, and the ability to work in various conditions, including evenings, weekends, and holidays, highlighting the commitment to guest experience and team success.