Front of House Manager

Topgolf Entertainment Group is a global sports and entertainment community dedicated to providing a welcoming and inclusive environment for guests and employees alike. Known for its innovative approach to socializing and entertainment, Topgolf combines golf, dining, and entertainment to create a unique experience that appeals to a wide audience. As a leader in the entertainment space, Topgolf places great emphasis on its core values of fun, teamwork, excellence, edgy spirit, and caring, ensuring that every guest enjoys an unforgettable visit. The company is firmly committed to diversity, equity, and inclusion in its hiring and employment practices and supports its employees with competitive benefits and a positive workplace environment.

This role is for an Assistant General Manager position within Topgolf, aimed at candidates with significant experience in the service industry, particularly those with backgrounds in restaurants, hotels, or golf course management. This full-time leadership position involves supervising and coaching a team to deliver best-in-class service while upholding high standards of safety, guest satisfaction, and operational efficiency. The Assistant General Manager will be responsible for maintaining staffing and operational effectiveness across all guest areas, delegating tasks appropriately, and aligning team efforts with Topgolf's core values. The role demands a strong focus on business metrics to drive overall performance, profit, and revenue maximization. Employees in this position will have the opportunity to work in a dynamic environment that balances fun with professional excellence, and the ability to adapt and respond to ever-changing operational needs is essential. This position also offers benefits including health, dental, and vision insurance, a 401(k) plan with team member matching, access to a free mental well-being platform, and exclusive perks such as free play and half-price food. Candidates must be prepared to work varied shifts, including evenings, weekends, and holidays, and be capable of standing or walking for extended periods, often in extreme weather conditions. Topgolf values integrity, self-awareness, enthusiasm, and strong communication, making this role ideal for a motivated leader passionate about delivering superior guest experiences while fostering a positive team culture.