Front of House Manager

Topgolf is a globally recognized sports entertainment company that has revolutionized the way millions of people experience golf. Combining golf, food and beverage, events, and entertainment, Topgolf creates a dynamic and engaging environment that appeals to a wide range of guests. With numerous venues offering high-energy, high-volume settings, the company provides unmatched experiences that encourage repeat visits and foster a serious career path for its employees. Known for its innovative blend of fun and hospitality, Topgolf continues to grow and set standards in the entertainment and sports industries. This particular position is for a Front of House Manager, a critical role at Topgolf that demands a passionate, skilled leader who thrives in a fast-paced, guest-focused environment. The role is full-time and offers a competitive salary ranging from $51,500 to $62,500 annually, depending on experience and qualifications. The Front of House Manager is responsible for leading and managing the guest-facing team, ensuring exceptional service that aligns with Topgolf's commitment to hospitality excellence. This role goes beyond managing day-to-day operations; it involves coaching team members, driving guest satisfaction, and maintaining high standards of service throughout the venue. As the leader on the floor, the Front of House Manager must be highly visible, proactive, and responsive to both guest needs and team dynamics. Key operational responsibilities include overseeing opening and closing procedures, managing shifts, handling staffing logistics such as hiring and scheduling, and supporting ongoing team development. Because Topgolf venues are vibrant and often operate during evenings, weekends, holidays, and special events, flexibility in scheduling is essential. The ideal candidate will have an acute sense of hospitality as a craft, capable of differentiating not just a smooth shift from a good one, but an exceptional shift from a merely adequate one. This role also demands strong interpersonal skills to build a positive, accountable team culture and align daily operations with the company’s standards for safety and guest satisfaction. The Front of House Manager contributes significantly to shaping the overall vibe and success of the venue. At Topgolf, leadership means setting the tone for the entire guest experience, exemplifying core values such as fun, teamwork, excellence, courage, and caring. A successful candidate is someone who can maintain high energy, communicate effectively in a busy environment, manage team dynamics thoughtfully, and drive operational results consistently. This opportunity affords the chance to advance within a respected entertainment company that values diversity, equity, and inclusion and offers competitive benefits including health, dental, vision insurance, 401(k) match programs, free play and discounted food, and wellness resources. Joining Topgolf means becoming part of a global community dedicated to fun, inclusivity, and exceptional guest experiences.