Front of House Manager

Topgolf Entertainment Group is a global sports and entertainment community renowned for providing a dynamic and interactive experience that blends sports, food, and entertainment. Established as a leader in the leisure and hospitality industry, Topgolf is committed to creating fun, inclusive environments where friends, families, and colleagues can connect, compete, and celebrate. The company’s venues combine technology, dining, and social experiences, attracting millions of guests annually who seek unique entertainment that caters to all ages and skill levels. Topgolf prides itself on its core values of Fun, One Team, Excellence, Edgy Spirit, and Caring, which shape the company culture and its approach to guest service and employee engagement.

The role of an Assistant General Manager at Topgolf is pivotal in ensuring operational excellence and outstanding guest experiences. This position demands a seasoned professional with extensive management experience in restaurant, hotel, or golf course environments who is passionate about leading teams and driving business success. The Assistant General Manager supervises daily service staff, coaches and develops associates, enforces safety and service standards, and ensures all guest areas are optimally staffed and operationally efficient. They play a key role in maximizing profits and revenues by focusing on business metrics, strategizing improvements, and maintaining high levels of employee engagement.

This is a full-time position requiring flexibility, enthusiasm, and leadership skills to operate in a fast-paced, customer-oriented setting. The role requires dedication to Topgolf’s core values and the ability to work varied shifts including evenings, weekends, and holidays. The Assistant General Manager actively delegates tasks, upholds company policies, and supports managerial goals by performing additional duties as assigned. Working at Topgolf offers an opportunity to be part of a diverse and inclusive company that values integrity, self-awareness, and receptivity to change. With comprehensive benefits such as health, dental, and vision insurance, 401(k) matching, and a free mental well-being platform, Topgolf supports its team members both professionally and personally. Overall, this role is ideal for a motivated leader ready to impact guest satisfaction and operational success within a vibrant entertainment community.