Front of House Manager

30hop Restaurant & Bar is a dynamic and rapidly growing Midwest restaurant concept renowned for its elevated American cuisine, craft beverages, and genuine hospitality. With a strong presence through high-volume locations across multiple states, 30hop is dedicated to creating memorable dining experiences that emphasize quality, innovation, and exceptional service. The company fosters a culture that values teamwork, integrity, and growth, providing employees with opportunities to develop their skills and advance within the brand. Known for its energetic atmosphere and commitment to community engagement, 30hop stands out in the competitive restaurant industry by blending contemporary menu offerings with a genuine passion for hospitality.

The Front of House Manager role at 30hop Restaurant & Bar is a pivotal position designed to drive an outstanding guest experience while supporting daily operations and the development of the front-of-house team. This full-time, exempt position offers a starting salary of $56,000 annually, with the potential for increases based on experience and performance. The role requires availability during evenings, weekends, and holidays to meet the demands of a fast-paced, high-volume environment.

As a Front of House Manager, you will oversee the daily operations of the front-of-house team, ensuring that service standards are consistently met and that every guest enjoys an exceptional dining experience. You will lead pre-shift meetings, coach team members, and mentor staff to foster a positive and collaborative workplace culture. This position involves hands-on management, including floor support, scheduling assistance, and direct involvement in operational roles like hosting, serving, bartending, or exposition when necessary. Your leadership will be crucial in resolving guest concerns promptly and professionally, monitoring guest satisfaction metrics, and maintaining compliance with food safety and workplace safety standards.

This role suits candidates who thrive in active environments, possess strong organizational and communication skills, and are passionate about inspiring and developing others. With a commitment to team growth and operational excellence, the Front of House Manager helps position 30hop as a leader in hospitality within the Midwest region. Beyond operational oversight, this role supports a culture of respect, accountability, and guest-focused service, contributing to the overall success and reputation of the brand.

30hop also offers comprehensive benefits to full-time team members, including shift meals, paid time off that increases with tenure, medical insurance with employer premium contributions, dental and vision coverage options, paid parental leave, and a 401(k) plan with discretionary company match. Additional perks include a 25 percent dining discount for the employee and up to seven guests, confidential counseling through an Employee Assistance Program, dining discounts at other Craft Concepts locations, and team appreciation events. These benefits reflect the company’s dedication to supporting and valuing its employees, making 30hop an excellent employer for those seeking a rewarding career in hospitality.