Front-of-House (FOH) Manager - Wrangler Kitchen

Wrangler Kitchen is a distinctive student-run restaurant embedded within the Culinary Arts program, known for its commitment to delivering exceptional dining experiences while fostering educational growth for students pursuing hospitality careers. As a vibrant part of the academic environment, Wrangler Kitchen integrates practical, hands-on training with classroom knowledge, enabling students to refine their culinary and service skills in a professional setting. This restaurant operates not only as a place to serve food but as a dynamic learning laboratory where students can develop valuable expertise under the guidance of experienced staff and faculty. The establishment is dedicated to maintaining high standards in hospitality, customer service, and operational management, contributing to the overall reputation of the Culinary Arts program and the institution it represents.

The Front-of-House (FOH) Manager role at Wrangler Kitchen is a critical leadership position that ensures smooth and efficient dining room operations while upholding exceptional service standards. This part-time role is ideally suited for an individual passionate about hospitality education and operational excellence. The FOH Manager oversees all aspects of front-of-house activities including student supervision, customer service, and the coordination of service flow with kitchen operations. Mentorship is a foundational aspect of this position, with responsibilities extending beyond managing daily service to actively guiding students in hospitality best practices and professional development. This role demands a blend of operational insight, interpersonal skills, and a genuine commitment to creating a safe, welcoming, and organized environment for both guests and student employees.

In this position, the FOH Manager collaborates closely with culinary faculty to align operational routines with instructional goals, ensuring that the practical experience complements academic objectives. The manager plays a key role in training students in front-of-house roles such as hosting, serving, bussing, and barista duties while reinforcing classroom learning by demonstrating service etiquette, point-of-sale technology usage, and hospitality management techniques. Additionally, the FOH Manager ensures the dining ambiance reflects the restaurant's high standards through careful attention to table settings, decor, lighting, and music. They are also responsible for promptly addressing service disruptions and guest concerns with professionalism and efficiency.

Beyond daily management, the FOH Manager is involved in special event planning including private functions and catering, contributing to a versatile and dynamic restaurant atmosphere. Adherence to food safety, sanitation protocols, and health regulations is paramount, with the manager supervising student compliance and maintaining the integrity of front-of-house equipment. This pivotal role demands strong leadership capabilities, excellent communication skills, and the ability to thrive in a fast-paced environment where quality guest experiences and student mentoring go hand in hand. The FOH Manager's contributions help shape the next generation of hospitality professionals by providing them with practical experience, confidence, and insight essential for success in the industry.