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Front of House (FOH) Floor Manager

Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Range $17.00 - $19.00
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Benefits

competitive pay
Free Food
growth opportunities
medical benefits
FSA
Commuter Benefits

Job Description

Homeroom is a unique and forward-thinking restaurant that is redefining the traditional business model by emphasizing collective success, female leadership, and progressive compensation strategies. Known for making the best Mac + Cheese in the world, Homeroom is much more than just a restaurant. It is a movement aimed at creating a better community for all its members—employees, customers, and the wider community alike. Homeroom’s philosophy is founded on the belief that business can be a force for good, where the success of the team, the business, and the community are all interconnected, and where everyone has the opportunity to thrive. This approach makes it an inspiring place to work for those who want to be part of something bigger than just a job. The company fosters a dynamic and inclusive environment, welcoming people from all backgrounds, cultures, and beliefs, united in their commitment to make a positive difference. Working at Homeroom means being part of a supportive, fun, and collaborative team where every voice is heard and valued. Employees are encouraged to learn, grow, and develop their skills, supported by ongoing training and the right tools to succeed. The company also stands firmly behind its commitment to diversity and inclusion, proudly embracing and reflecting the broad spectrum of its diverse community. Homeroom offers not only meaningful work but also a chance to be involved in a business that genuinely cares about the well-being and success of its staff. This role is an exciting opportunity for an individual passionate about leadership, customer service, and creating a positive work environment in a busy restaurant setting.

As a Homeroom Floor Manager, you will play an essential role on the leadership team, overseeing daily operations to ensure an exceptional customer experience alongside a workplace where team members enjoy their work and maintain high standards. This position demands a hands-on leader who is committed to delivering excellence in a fast-paced environment. You will act as a brand ambassador, ensuring every customer leaves with a memorable experience that encourages them to return. Your responsibilities will span from managing shift transitions smoothly, enforcing operational processes, leading and coaching team members, to ensuring compliance with safety and food standards. You will be instrumental in fostering a fun, safe, and enriching team atmosphere that aligns with Homeroom’s values. The Floor Manager role also involves problem solving in real time, addressing challenging situations calmly, and supporting the staff to minimize stress during busy hours. Collaboration with the kitchen team and clear communication across all employees are vital to maintaining a seamless operation. Beyond daily management, you will contribute to the achievement of rotating departmental objectives covering areas such as facilities, beverages, and service. You will handle employee scheduling, manage call-outs, conduct training for new hires, and facilitate performance coaching and reviews. Your understanding of California’s labor and food safety standards is crucial to aligning the team’s compliance with legal requirements. This is more than just a managerial role; it is a leadership position where you help shape the culture of the restaurant and motivate the team toward shared success. With competitive compensation, employee benefits, and plenty of room for personal and professional growth, Homeroom is committed to rewarding its leaders who drive the business forward while enhancing the community around them.

Job Requirements

  • available to work weekends
  • 18 or older
  • eligible to work in the U.S.
  • awesome and energetic
  • 2-5 years of junior management experience, preferably in the quick-serve and/or restaurant setting
  • proficient in Mac OS
  • Microsoft Office Suite
  • Gmail
  • and other ordering/restaurant systems

Job Qualifications

  • 2-5 years of junior management experience, preferably in the quick-serve and/or restaurant setting
  • proficient in Mac OS
  • Microsoft Office Suite
  • Gmail
  • and other ordering/restaurant systems
  • strong leadership and communication skills
  • ability to manage and motivate a team
  • knowledge of customer service best practices
  • understanding of food safety and labor laws
  • problem-solving skills
  • ability to work in a fast-paced environment
  • experience with scheduling and staff management

Job Duties

  • Ensure customer experiences are at or above our standards
  • serve as a brand ambassador with a presence that helps ensure every customer receives an excellent experience that compels them to return
  • observe that processes are followed and identify and suggest opportunities for improvement
  • conduct a smooth opening, transfer of shifts and/or closing that makes sure the restaurant continually serves customers at our standards from open to close
  • oversee that all team members are fulfilling their job duties
  • have a strong understanding of Homeroom products, offerings and events
  • ensure the team member experience is fun, safe and enriching
  • lead in a manner consistent with Homeroom's values that provides an upbeat and supportive climate for our team
  • help staff address difficult circumstances and minimize stress in a busy environment
  • quickly identify and resolve any threatening situations within the restaurant
  • communicate well with all employees and serve as a teammate with the kitchen team
  • verify CA break policies and scheduling requirements are adhered to
  • identify any repair needs or ongoing scheduling challenges that can be improved and seek solution
  • achieve rotating departmental objectives, which may include departments such as facilities, beverage and service
  • conducting inspections and/or interviews
  • forecasting sales and creating weekly schedules to support business
  • waste management and food safety inspections
  • properly staff the Front of House to support Homeroom's business needs
  • manage call-outs and ensure properly staffed for shifts
  • welcome new hires and ensure they receive timely and sufficient training that sets them up for success
  • conduct reviews and coaching sessions with team members according to the schedule or developmental needs
  • know and ensure CA food safety standards are met by all team members

Job Criteria

Experience

Mid Level (3-7 years)


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