Front of House F&B Manager

Badger State Brewing Company is an independent, family-owned beverage company located in Green Bay, Wisconsin, dedicated to brewing high-quality craft beverages with a strong focus on community and sustainability. Established in 2013 by Green Bay natives Andrew Fabry and Sam Yanda, the brewery has evolved from a local favorite to a well-respected craft beverage company known for its commitment to creativity, quality, and authentic Wisconsin roots. The company embodies a culture that embraces curiosity, respect for diverse perspectives, and a continuous push toward innovation both in product offerings and operational practices. Badger State Brewing Company values teamwork over ego and invests deeply in its people and the community it serves, making it an ideal workplace for individuals who take pride in their craft and want to be part of something meaningful and authentic. The company’s product lineup includes traditional beers as well as innovative beverages such as cider and seltzer, reflecting a dedication to growth without losing sight of its origins. The workplace is dynamic and collaborative, welcoming employees who are eager to contribute to the brand's mission of bringing people together over great beer. This role, based in the Green Bay taproom, is a vital leadership position that oversees all aspects of the taproom experience, ensuring operational excellence and a memorable guest environment. The position requires close collaboration with culinary, marketing, sales, and production teams to support and elevate the hospitality program and brand presence. The employment type is likely full-time, with an emphasis on comprehensive industry involvement and leadership responsibility. Compensation includes an incentive-based commission structure, in addition to mileage and travel reimbursement when applicable. Benefits are robust and designed to support employees' well-being and work-life balance.

The primary responsibility of the Taproom Supervisor role is to oversee customer-facing operations and food and beverage programming within the taproom. This involves managing the day-to-day activities of the taproom to ensure it provides a welcoming, clean, and safe environment that exceeds guest expectations. Key duties include leading frontline staff, including assistant managers and hospitality personnel, focusing on recruitment, training, motivation, and adherence to company standards. The supervisor drives profitability by managing expenses, inventory, and quality metrics, and collaborates actively with other departments to plan and promote events such as live music and festivals that enhance guest engagement and taproom visibility. The ideal candidate is detail-oriented, highly organized, and passionate about delivering an exceptional customer experience. They must have a strong background in hospitality or retail, particularly within the craft beer or similar industries, and possess excellent communication and leadership skills to foster a positive work environment and inspire their team. The role also involves analyzing guest feedback and operational data to continuously improve taproom performance and guest satisfaction. Proficiency with point-of-sale systems and customer relationship management tools is also valuable. This position offers a unique opportunity to be a part of a growing brand with a mission-driven culture focused on community impact and high-quality craft beverages.