Front of House

Burbank, CA, USA|Onsite

Job Overview

Employment Type

Full-time

Compensation

Type:

Hourly

Rate:

Exact $28.00

Benefits

Health Insurance

Dental Insurance

Paid Time Off

401(k) Plan

Professional development opportunities

Job Description

The hiring establishment is a professional service company operating within a large corporate, legal, or banking environment, focused on providing exceptional front-of-house services that ensure a welcoming and seamless experience for all visitors and guests. The company prides itself on its commitment to delivering superior customer service and operational excellence, maintaining a smooth flow of communication among various internal departments such as hospitality, maintenance, and security to foster an efficient and professional environment.

This particular opening is for the position of Front of House/Concierge, a vital role responsible for the first and lasting impression on all visitors and guests... Show More

Job Requirements

High school diploma or equivalent
Minimum 3 years experience preferably in legal, banking, or large corporate environment
Reception, switchboard, or administrative assistant experience preferred
Proven customer service skills
Intermediate ms office software skills including word, excel, and outlook
Ability to work in fast-paced team environment
Strong attention to detail
Ability to handle confidential documents
Excellent communication skills
Ability to prioritize and meet deadlines
Self-motivated with positive attitude
Ability to work independently and collaboratively
Professional attire required
Ability to work overtime as needed
Ability to troubleshoot operational issues
Must be able to sit most of the time during work

Job Qualifications

High school diploma or equivalent required
Higher level education or equivalent work experience preferred
Minimum 3 years' experience preferably in legal, banking, or large corporate environment
Reception, switchboard, or administrative assistant experience preferred
Proven customer service skills to enhance visitor experience
Intermediate proficiency with ms office software including word, excel, and outlook
Familiarity with general office procedures
Ability to work independently and collaboratively in a fast-paced team environment
Strong organizational skills with attention to detail
Ability to handle sensitive and confidential information
Excellent verbal and written communication skills
Self-motivated with positive attitude
Ability to interact effectively with diverse teams and clients

Job Duties

Review day at a glance (daag) first thing in the morning
Greet visitors/guests warmly and professionally
QC vip vo time permitting
Conduct conference room quality checks for meetings booked that day
Escort visitors as needed
Perform VIP and daily visitor check-ins
Respond to conference room requests from guests/visitors
Answer visitors/guest questions and address concerns efficiently and effectively
Keep accurate records of visitor/guest requests, reservations, and other relevant information
Communicate with hospitality, maintenance, and other departments to ensure smooth operations and visitor satisfaction
Follow client meeting guest instructions
Manage RSVP invites for firm lunches
Prepare card keys for incoming visitors in advance
Handle catering invoices and orders
Cross-check names in DAAG and with lobby security
Set up and quality check rooms in the afternoon
Prepare next day setups
Adhere to company and client site policies

Job Location

We didn't receive the exact location for this job posting,

please contact the employer.

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