Front of House

Chattanooga, TN, USA|Onsite

Job Overview

Employment Type

Part-time

Compensation

Hourly

Range $10.00 - $14.50

Work Schedule

Flexible

Benefits

Health Insurance

Paid Time Off

employee discount

flexible schedule

Training and Development

Job Description

McAlister's Deli is a well-established franchised restaurant known for its welcoming atmosphere and quality deli dishes. As a popular dining destination, McAlister's Deli focuses on providing excellent customer service and maintaining a clean and organized dining environment. The franchise is part of a larger chain that prioritizes fresh ingredients, friendly staff, and a comfortable setting for all guests. Working at McAlister's Deli means joining a team dedicated to delivering a memorable dining experience through efficient teamwork and customer care. The restaurant operates with a strong commitment to health and safety regulations, ensuring a safe workplace for employees and a hygienic environment for patrons.

The Front of House positions at McAlister's Deli include several key roles essential to daily operations and guest satisfaction. These positions primarily focus on preparing the dining area, assisting guests, and supporting servers to create a seamless dining experience. The Busser is responsible for maintaining cleanliness and organization in the dining room by cleaning tables and chairs, removing used plates promptly, attending to guest needs such as spills, and following sanitation policies. This role ensures that the restaurant stays inviting and comfortable throughout service hours.

The Food Runner complements the serving team by delivering food orders to guests promptly, ensuring accuracy and attention to customer satisfaction. Additionally, Food Runners assist guests with refilling drinks and responding to any requests after food delivery, contributing to a smooth and pleasant dining experience. Both positions require adherence to management instructions and collaboration with other staff members to uphold the standards of McAlister's Deli. These roles are ideal for individuals who enjoy a fast-paced environment, have strong interpersonal skills, and take pride in maintaining a high level of hospitality. Employment is typically part-time or full-time, depending on the location's needs, and offers opportunities for growth within the franchise. Salary information is determined by the franchise owner and is competitive within the industry for similar roles.

Job Requirements

High school diploma or equivalent preferred
Ability to communicate effectively with guests and team members
Ability to stand and walk for extended periods
Ability to handle cleaning supplies and equipment safely
Must be able to work flexible hours including weekends and holidays
Good physical stamina and ability to lift moderate weights
Willingness to follow all sanitation and safety guidelines

Job Qualifications

High school diploma or equivalent preferred
Prior experience in a restaurant or customer service role is an advantage
Ability to communicate effectively with guests and team members
Strong attention to detail and ability to maintain cleanliness standards
Capability to work in a fast-paced environment
Positive attitude and willingness to assist others

Job Duties

Prepares dining room for guests by cleaning tables and chairs
Maintains table setting by removing plates as completed and being alert to guest spills or other special needs
Maintains dining room by cleaning chairs and tables, sweeping floors and removing trash, and cleaning up spills
Protects establishment and guests by adhering to sanitation and safety policies
Other duties as requested by management
Delivers orders to guests in the dining room and ensures they have what they need
Refill drinks and respond to guest requests after the food has been delivered