FRONT END/CASHIER

Indianapolis, IN, USA|

Job Overview

Employment Type

Part-time

Benefits

Health Insurance

Dental Insurance

Vision Insurance

Paid Time Off

Employee assistance program

Tuition Reimbursement

associate discounts

Job Description

Kroger is a renowned American grocer that began as a small grocery store in Cincinnati over a century ago and has evolved into the nation’s largest supermarket chain. Today, Kroger operates nearly 2,800 stores in 35 states under 28 different banners, making it a dominant player in the retail grocery industry. The company values respect, honesty, integrity, diversity, inclusion, and safety, which are integral to its culture and operations. Kroger is dedicated to bringing together passionate teams who care about food, customers, and communities, unified by the shared mission: To Feed the Human Spirit. Kroger’s history is distinguished by a commitment to innovation and creating exceptional experiences for customers while fostering positive working environments for its associates. Kroger takes pride in nurturing its workforce by offering opportunities for personal and career growth in a supportive and inclusive atmosphere.

The role at Kroger involves assisting customers and processing sales with a focus on upholding the company’s core values. This position is ideal for individuals who are caring, purpose-driven, and eager to learn and grow within the organization. Whether candidates are looking for part-time work or a new long-term career path, Kroger offers diverse opportunities and pathways to success. Associates are empowered to create their own recipes for success at work and in life, supported by comprehensive benefits and training programs. The role includes responsibilities in customer service, cashier duties, and various support functions such as handling refunds, exchanges, and managing the customer service desk. Kroger’s culture emphasizes teamwork, respect for diversity, and delivering excellent customer service.

Job Requirements

High school diploma or general education degree (GED) or combination of relevant education and experience
Six months cashier experience to work at Customer Service Desk
Minimum 18 years of age
19 years of age in Idaho
19 years in Alaska if selling tobacco
Ability to pass drug test
Ability to work in a fast-paced environment
Ability to work weekends on a regular basis, work any shift and work overtime as needed
Ability to organize, prioritize tasks, projects
Accuracy, attention to detail

Job Qualifications

High school diploma or general education degree (GED) or combination of relevant education and experience
Six months cashier experience to work at Customer Service Desk
Minimum 18 years of age (19 years in Idaho and Alaska if selling tobacco)
Knowledge of company policies, procedures, and organizational structure
Related retail experience

Job Duties

Deliver and encourage other associates to deliver excellent customer service
Perform cashier functions including open and close register, ring sales, complete tender transactions, bag merchandise, make money drops and knowledge of produce codes
Complete file maintenance log for price discrepancies
Maintain cleanliness of checkstand area to housekeeping standards
Answer telephones
Comply with all corporate policies
Promote and follow Company initiatives
Verify all Electronic Article Surveillance Tags are deactivated or removed from products at point of sale
Respond to Electronic Article Surveillance pedestal activations and verify tag removal, as necessary
Maintain all store accounting functions
Prepare bank deposit of excess funds
Open and close customer service desk
Process refunds, exchanges, money orders and transfers, bill pay, gift cards, purchase orders, equipment rentals
Provide lottery service and fish and game licenses
Send and receive faxes
Administer lost and found
Run vendor reports
Manage conflict reasonably and cooperatively
Act with honesty and integrity regarding customer and business information
Follow directions and seek assistance when necessary to resolve customer and business issues
Provide support and assistance to minors, individuals with special needs, and/or older adults
Perform essential job functions with or without accommodation