
Job Overview
Employment Type
Part-time
Hourly
Compensation
Hourly
Range $13.75 - $14.25
Work Schedule
Flexible
Benefits
associate discount
EAP
smoking cessation
bereavement
401(k) Associate contributions
child care discounts
cell phone discounts
Pet insurance
legal insurance
credit union
Referral bonuses
401(k) match
Medical insurance
Dental Insurance
Vision Insurance
HSA
health care FSA
Life insurance
short term disability
long term disability
Paid parental leave
Paid holidays
Paid vacation
Paid sick leave
Auto insurance discounts
Home insurance discounts
scholarship program
Adoption assistance
Job Description
TJX Companies is a leading global off-price retailer and a Fortune 100 company renowned for offering exceptional value on top-quality merchandise to millions of customers worldwide. The company operates a variety of well-known brands including TJ Maxx, Marshalls, Homegoods, Homesense, Sierra, Winners, and TK Maxx. TJX embraces a vibrant and diverse corporate culture that prioritizes employee development and fosters a collaborative working environment. With operations spanning four global Home Offices, Distribution Centers, and thousands of retail stores, TJX creates abundant opportunities for career growth and achievement. They are committed to cultivating an inclusive workplace where everyone can thrive and contribute meaningfully. At the heart of TJX's success is their dedication to delivering an outstanding shopping experience while maintaining operational excellence and innovation in the retail off-price sector.
The HomeGoods store located in Richmond, VA, is now seeking enthusiastic individuals to join their team and contribute to a positive and engaging customer service environment. This position is ideal for those who are passionate about retail, enjoy interacting with customers, and want to grow their career within a dynamic and supportive company. The role involves delivering a highly satisfied customer experience by actively engaging and interacting with shoppers, embodying customer experience principles, and ensuring the physical environment of the store is clean, organized, and enticing for customers. Employees will be trained and may rotate through various areas within the store to support business needs and promote a well-rounded understanding of store operations.
As a team member at HomeGoods, you will be a role model for customer service excellence by demonstrating honesty, integrity, and respect in all interactions with both internal team members and external customers. Responsibilities include accurately handling customer transactions, promoting credit and loyalty programs, and maintaining the visual merchandising standards that align with the company’s philosophy. You will also actively participate in store recovery activities, upkeep the cleanliness of the sales floor, and support loss prevention initiatives to safeguard company assets.
The position requires flexibility, strong communication and organizational skills, multi-tasking ability, attention to detail, and a positive attitude. Candidates with retail customer service experience will find this role especially rewarding. The starting pay range for this position is between $13.75 and $14.25 per hour, with actual compensation depending on the candidate’s skills, qualifications, and experience. TJX offers comprehensive benefits to eligible employees, including medical, dental, vision coverage, 401(k) plans, paid time off, and various employee discounts, further underscoring its commitment to supporting its workforce both professionally and personally.
Joining the HomeGoods team means becoming part of a company that values diversity and inclusivity and actively makes accommodations for individuals with disabilities. TJX is an equal opportunity employer that considers qualified applicants regardless of race, gender, sexual orientation, age, or any other legally protected status. This role is open to candidates who are looking to grow within a supportive, respectful, and dynamic retail environment where their efforts and contributions are recognized and rewarded.
The HomeGoods store located in Richmond, VA, is now seeking enthusiastic individuals to join their team and contribute to a positive and engaging customer service environment. This position is ideal for those who are passionate about retail, enjoy interacting with customers, and want to grow their career within a dynamic and supportive company. The role involves delivering a highly satisfied customer experience by actively engaging and interacting with shoppers, embodying customer experience principles, and ensuring the physical environment of the store is clean, organized, and enticing for customers. Employees will be trained and may rotate through various areas within the store to support business needs and promote a well-rounded understanding of store operations.
As a team member at HomeGoods, you will be a role model for customer service excellence by demonstrating honesty, integrity, and respect in all interactions with both internal team members and external customers. Responsibilities include accurately handling customer transactions, promoting credit and loyalty programs, and maintaining the visual merchandising standards that align with the company’s philosophy. You will also actively participate in store recovery activities, upkeep the cleanliness of the sales floor, and support loss prevention initiatives to safeguard company assets.
The position requires flexibility, strong communication and organizational skills, multi-tasking ability, attention to detail, and a positive attitude. Candidates with retail customer service experience will find this role especially rewarding. The starting pay range for this position is between $13.75 and $14.25 per hour, with actual compensation depending on the candidate’s skills, qualifications, and experience. TJX offers comprehensive benefits to eligible employees, including medical, dental, vision coverage, 401(k) plans, paid time off, and various employee discounts, further underscoring its commitment to supporting its workforce both professionally and personally.
Joining the HomeGoods team means becoming part of a company that values diversity and inclusivity and actively makes accommodations for individuals with disabilities. TJX is an equal opportunity employer that considers qualified applicants regardless of race, gender, sexual orientation, age, or any other legally protected status. This role is open to candidates who are looking to grow within a supportive, respectful, and dynamic retail environment where their efforts and contributions are recognized and rewarded.
Job Requirements
- Possesses excellent customer service skills
- able to work a flexible schedule
- possesses strong communication and organizational skills
- has attention to detail
- capable of multi-tasking
- able to respond appropriately to changes
- capable of lifting heavy objects with or without reasonable accommodation
- works effectively with peers and supervisors
- retail customer experience preferred
Job Qualifications
- Excellent customer service skills
- strong communication skills
- good organizational skills
- attention to detail
- ability to multi-task
- able to respond to changes or unexpected situations appropriately
- retail customer experience preferred
- integrity and respect in interactions
Job Duties
- Engage and interact with all customers to deliver an excellent customer experience
- embody customer experience principles and philosophy
- maintain a clean and organized store environment
- adhere to operational, merchandise, and loss prevention standards
- ring customer purchases and returns accurately
- promote credit and loyalty programs
- maintain merchandising philosophy and standards
- process and prepare merchandise for the sales floor
- participate in store recovery activities
- support shrink reduction goals
- participate in safety awareness and maintain a safe store environment
- perform other duties as assigned
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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