Front End Associate/Cashier - Part Time

Lubbock, TX, USA|Onsite

Job Overview

Employment Type

Full-time

Part-time

Work Schedule

Flexible

Benefits

Health Insurance

Dental Insurance

Paid Time Off

employee discount

Training and development opportunities

flexible scheduling

Job Description

Spec's is a well-established retail company specializing in providing a wide range of products including beverages, groceries, and specialty items. Known for its commitment to exceptional customer service and a welcoming shopping environment, Spec's prides itself on delivering extraordinary shopping experiences to its guests. The company operates multiple locations and focuses heavily on fostering a positive community atmosphere through both customer interactions and involvement in local charitable initiatives. Spec's stands out in the retail industry due to its dedication to core values such as friendly service, accuracy in transactions, and maintaining a clean and organized store environment.

The Front-End Associate role at Spec's is crucial to maintaining these high standards of customer service. This position involves operating the cash register, greeting and assisting customers, ensuring accurate pricing, and promoting add-on sales including donations to charity. The associate is responsible for creating a positive checkout experience by being friendly, efficient, and attentive to customer needs. This role demands adherence to company policies regarding cash handling, ID verification, and register maintenance. The associate must also support store operations by stocking shelves, preparing for inventory, and maintaining work area cleanliness. This full-time or part-time role typically requires 35 hours per week for full-time and up to 25 hours for part-time, with availability on weekends to meet business needs. The position requires standing for extended periods and occasionally lifting and moving products up to 50 pounds, underscoring the physical demands of the job. Spec's places a strong emphasis on teamwork, time management, and professionalism, making it an ideal workplace for individuals eager to contribute to a dynamic retail environment while developing valuable skills in customer service and retail operations. The company also provides necessary training including certification for beverage sales, making it a supportive environment for new employees aiming to grow their careers.

Job Requirements

must be over the age of 21
ability to stand for extended periods, bend, walk, and occasionally lift up to 50 pounds
ability to push or pull 50-100 pounds occasionally
strong customer service orientation
attendance and punctuality required
ability to follow company policies and procedures
must be able to communicate effectively
able to understand and apply written, oral, and diagram instructions
able to use technology including registers and scanners
availability to work weekends and varied shifts
willingness to complete required certification courses
physical ability to perform job duties
ability to maintain a neat and professional appearance

Job Qualifications

high school diploma or general education degree preferred
cashiering experience preferred but not required
ability to read, comprehend, and write simple instructions
strong communication skills, including phone etiquette
basic math skills including addition, subtraction, multiplication, and division
ability to calculate discounts and percentages
friendly, outgoing, and helpful demeanor
responsible, reliable, and committed to service excellence
ability to complete tasks timely and look for additional responsibilities
ability to work independently and as part of a team
ability to manage stress in a fast-paced environment
valid TABC Beverage Sellers Permit
food handlers permit as applicable

Job Duties

know and actively demonstrate company mission statement and core values daily
maintain uniform standards for all worked hours
greet guests with a smiling face and helpful demeanor using guest service scripts
operate cash register or electronic scanner and look up products as needed
ensure proper pricing by scanning the correct barcode
properly use and maintain computers, registers, and scanner equipment
suggestively sell items and offer add-ons including the charity of the month
monitor merchandise brought to the register for accurate pricing
redeem coupons and weigh produce items when required
ask guests to read and answer pin pad questions independently
check IDs and use 36 sign-in for legal sales
receive various payment types and issue receipts
accurately count change back to guests
bag or box merchandise carefully
assist with carry-outs when feasible
record totals of transactions on daily sheet
call code for cash drop to maintain till balance
keep work area clean and does not overstock counter
count down drawer and prepare final drop at shift end
answer guest questions and resolve complaints courteously
avoid conversations with coworkers when guests are present
avoid use of personal cell phone on sales floor
stock shelves and check price tags as needed
monitor checkout station supplies
prepare areas for inventory and assist as needed
carry out management directives efficiently
perform additional tasks as assigned including restroom cleaning
adhere to attendance and timeliness policies
stand for most of shift and use proper lifting techniques
work in compliance with safety regulations
practice teamwork and effective time management
manage stress in fast-paced environment