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The Restaurant Store logo

Front End Associate

Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Range $18.00 - $22.00
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Work Schedule

Day Shifts
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Benefits

Medical
Vision
Dental
PTO
Paid Maternity Leave
Paid parental leave
Life insurance
disability
Dependent care FSA
401(k) matching
Employee assistance program
Wellness incentives
Company Discounts
AT&T and Verizon Discount
Bonus opportunities
accident insurance
critical illness insurance
Adoption assistance
On-Site Fitness Centers
Dog-friendly offices

Job Description

The Restaurant Store is a leading retail establishment specializing in restaurant supplies and foodservice equipment. Known as a one-stop-shop, the company is dedicated to exceeding its customers' expectations by delivering exceptional hospitality, superior quality products, and excellent value in every transaction. The company prides itself on maintaining a welcoming and efficient environment where both professional restaurateurs and home cooks can find everything they need to succeed. With a customer-centric approach and a commitment to quality, The Restaurant Store has positioned itself as a reliable partner in the foodservice industry, offering a wide range of products designed to meet diverse needs.... Show More

Job Requirements

  • Minimum of 1 year of relevant experience in retail and/or supply chain management
  • high school diploma or GED or equivalent combination of education and experience
  • ability to stand and/or walk up to 9 hours per day
  • ability to communicate effectively using speech, vision, and hearing
  • regular use of hands for simple grasping and fine manipulations
  • ability to regularly bend, squat, crawl, climb, and reach
  • ability to regularly lift, carry, push, or pull weights up to 50lbs

Job Qualifications

  • Minimum of 1 year of relevant experience in retail and/or supply chain management
  • high school diploma or GED, or equivalent combination of education and experience
  • proficiency with MS Office (Outlook, Word, Excel, PowerPoint) and experience with CRM systems and project management tools
  • strong analytical and problem-solving skills
  • strong verbal and written communication skills
  • ability to manage multiple assignments and deadlines in a fast-paced environment
  • ability to quickly adapt as business needs change
  • service leadership approach with a demonstrated desire to exceed expectations
  • business proficiency in English

Job Duties

  • Deliver friendly, efficient front-end customer service and ensure a smooth checkout experience
  • consistently achieve high levels of point-of-sale transactions on a daily basis
  • assist customers with accurate register transactions, including cash handling and membership verification, as well as loading purchases into customer vehicles
  • process customer returns and ensure items are restocked appropriately
  • expedite customer flow through checkout lanes to minimize wait times
  • serve as the first point of contact for incoming phone calls, providing prompt assistance or directing inquiries
  • guide customers within the store and answer questions about policies, memberships, pricing, and general inquiries
  • maintain cleanliness and organization of checkout lanes, registers, carts, and the front area of the location
  • refill and merchandise impulse products at the front end to support sales
  • perform additional tasks and support initiatives as assigned by management to ensure smooth location operations and alignment with overall business goals

Job Criteria

Experience

Mid Level (3-7 years)


Job Location

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