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Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $18.00 - $22.00
Work Schedule
Standard Hours
Day Shifts
Benefits
Wellness Program
Dental Insurance
Health Insurance
Paid parental leave
Adoption assistance
Flexible spending account
Employee assistance program
Disability insurance
401(k) matching
Paid Time Off
Vision Insurance
Parental leave
Life insurance
Job Description
The Restaurant Store is a premier supplier specializing in restaurant supplies and foodservice equipment, dedicated to providing excellent hospitality, quality products, and exceptional value to its customers. As a one-stop-shop, the company proudly serves a diverse clientele that includes restaurants, catering businesses, and foodservice providers. With a mission to exceed customer expectations through outstanding service and quality products, The Restaurant Store has carved a niche in the retail and supply chain market. The company fosters a dynamic and inclusive work environment, promoting teamwork, innovation, and customer-centric values. Employment with The Restaurant Store offers individuals the opportunity to be part of... Show More
Job Requirements
- Minimum of 1 year of relevant experience in retail and/or supply chain management
- Ability to stand and/or walk up to 9 hours a day
- Ability to communicate effectively using speech, vision, and hearing
- Regular use of hands for simple grasping and fine manipulations
- Regular bending, squatting, crawling, climbing, and reaching
- Ability to regularly lift, carry, push, or pull weights up to 50 pounds
Job Qualifications
- Minimum of 1 year of relevant experience in retail and/or supply chain management
- Proficiency with MS Office applications including Outlook, Word, Excel, and PowerPoint
- Experience with CRM systems and project management tools
- Strong analytical and problem-solving skills
- Strong verbal and written communication skills
- Ability to explain technical and complex concepts simply and concisely
- Demonstrated ability to manage multiple assignments and deadlines in a fast-paced environment
- Ability to adapt quickly as business needs change
- Ability to address difficult situations with diplomacy and emotional intelligence
- Service leadership approach with a desire to exceed expectations
Job Duties
- Deliver friendly, efficient front-end customer service and ensure a smooth checkout experience
- Consistently achieve high levels of point-of-sale transactions on a daily basis
- Assist customers with accurate register transactions, including cash handling and membership verification, as well as loading purchases into customer vehicles
- Process customer returns and ensure items are restocked appropriately
- Expedite customer flow through checkout lanes to minimize wait times
- Serve as the first point of contact for incoming phone calls, providing prompt assistance or directing inquiries
- Guide customers within the store and answer questions about policies, memberships, pricing, and general inquiries
- Maintain cleanliness and organization of checkout lanes, registers, carts, and the front area of the location
- Refill and merchandise impulse products at the front end to support sales
- Perform additional tasks and support initiatives as assigned by management to ensure smooth location operations and alignment with overall business goals
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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