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Job Overview
Benefits
Health Insurance
Paid Time Off
Retirement Plan
Professional Development
Employee Discounts
Job Description
The position is with a healthcare provider that operates medical facilities focused on delivering quality patient care through efficient administrative and clinical support. This organization is committed to ensuring patient satisfaction and smooth practice operations by employing dedicated and skilled administrative personnel at their office locations. The environment is fast-paced, requiring multitasking and excellent interpersonal skills to manage patient flow and office duties effectively.
This role is for a Front Desk Receptionist, reporting directly to the Site Leader. The receptionist will be the first point of contact for patients entering the facility, responsible for greeting patients, verifying insurance details, managin... Show More
This role is for a Front Desk Receptionist, reporting directly to the Site Leader. The receptionist will be the first point of contact for patients entering the facility, responsible for greeting patients, verifying insurance details, managin... Show More
Job Requirements
- High school diploma or equivalent
- Associate degree in office assistant or medical assistant preferred
- Proficient in use of computer Windows based programs, spreadsheets, word processing, and scheduling programs
- Ability to address patient concerns or questions in a positive proactive manner
- Ability to handle multiple tasks in a professional, organized, and friendly manner
- Excellent communication skills
- Career Readiness Certificate
Job Qualifications
- High school diploma or equivalent
- Associate degree in office assistant or medical assistant preferred
- Proficient in use of computer Windows based programs, spreadsheets, word processing, and scheduling programs
- Ability to address patient concerns or questions in a positive proactive manner
- Ability to handle multiple tasks in a professional, organized, and friendly manner
- Excellent communication skills
- Career Readiness Certificate
Job Duties
- Answer phones
- take messages and route to appropriate personnel
- Unlock front door and receptionist window at required times
- Greet patients, verify insurance information and collect any fees due before patient is seen by a provider
- Check patient in and out on computer system including verification of insurance and demographic information
- Process office visit charges and patient payment transactions in a timely manner according to GMC policy
- Complete End-Of-Day reports and reconcile patient accounts with Site leader
- Prepare for next day's appointments by reviewing schedule for accuracy, confirming insurance status and ensuring all forms and records are ready
- Manage new patient requests including setting up new patient packets and charts
- Maintain computer chart accuracy as soon as possible
- Maintain cleanliness and organization of front desk and the office supply cabinet
Job Location
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