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Job Overview
Employment Type
Part-time
Hourly
Compensation
Hourly
Range $7.25 - $14.00
Work Schedule
Flexible
Day Shifts
Weekend Shifts
Night Shifts
Benefits
Medical insurance
Dental Insurance
Vision Insurance
401k
Free games
flexible schedule
Employee Discounts
Job Description
Dave & Buster's is a renowned entertainment and dining company that stands out by combining the best of food, drinks, and games in one vibrant and lively environment. Known for being a unique destination for celebration and fun, Dave & Buster's offers an experience unlike any other, ensuring every visit is exciting and memorable. With multiple locations across the United States and Canada, Dave & Buster's provides customers with a welcoming atmosphere where they can enjoy great food, challenging games, and social events all under one roof. The company prides itself on innovation, excellent customer service, and creating an inclusive... Show More
Job Requirements
- Must be at least 16 years of age
- Ability to work days, nights and/or weekends as required
- Ability to work in noisy, fast paced environment with distractions
- Ability to read and write handwritten notes
- Ability to lift and carry up to 30 pounds
- Ability to move about facility and stand for long periods
- Ability to walk or stand 100% of shift
- Ability to reach, bend and stoop frequently
- Must demonstrate ability to read and communicate in English
Job Qualifications
- Must be at least 16 years of age
- Ability to read and communicate effectively in English
- Friendly and outgoing personality with frequent smiling
- Effective communication skills to manage multiple guests
- Ability to stay calm and handle dissatisfied guests
- Restaurant, retail or cashier experience preferred but not required
- Professional appearance adhering to dress guidelines
- Ability to work in a fast-paced environment with distractions
- Skills in handling cash and completing transactions
- Comfortable standing for long periods
- Team player with cooperative attitude
Job Duties
- Delivers an unparalleled guest experience through food, drinks and games
- Acts as ambassador greeting guests with positive attitude and coordinating game rentals, merchandise sales and telephones
- Keeps supervisor informed of problems or unusual matters, taking corrective actions as needed
- Bids farewell to guests ensuring satisfaction and inviting them to return
- Prepares for shifts by stocking supplies such as menus, silverware, power cards and gift cards
- Reviews cleanliness and organization of front desk and host station
- Conducts merchandise inventory during and after shifts
- Maintains favorable working relationships with team members to promote morale and productivity
- Notifies manager of any unhappy guests
- Assists other team members as needed
- Drives table turn timing by scouting and cleaning tables
- Rotates seating following fairness guidelines
- Manages flow at front doors helping guests efficiently
- Manages wait times and communicates as needed
- Delivers silverware to seated guests
- Calculates bill transactions timely and accurately
- Greets and assists guests while processing transactions
- Reconciles monies from cash banks
- Completes to-go order transactions
- Sells merchandise from front desk if applicable
- Maintains a friendly demeanor and smile
- Communicates effectively with multiple guests generating enthusiasm
- Dresses neat and professional according to guidelines
- Reads and communicates in English
- Responds calmly to dissatisfied guests and escalates issues
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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