Front Desk/Host

Dave & Buster's is a dynamic entertainment and dining establishment that combines the excitement of interactive games with a full-service restaurant and bar experience. Known for its vibrant atmosphere, it offers a unique venue where guests can enjoy an unparalleled blend of food, drinks, and entertainment. Whether it's a family outing, a celebration with friends, or a casual night out, Dave & Buster's provides an engaging environment designed for fun and socializing. As a leader in the entertainment dining sector, Dave & Buster's is committed to creating memorable experiences for its guests through exceptional service and a welcoming atmosphere. With locations across the country, the brand has become synonymous with high-energy fun and quality hospitality. The front desk and host position at Dave & Buster's is essential in shaping guests' initial impressions and ensuring their visit is positive and enjoyable. This role entails being the first point of contact for guests, where a strong communication skill set is crucial to guide them smoothly through their retail, game rental, and dining experiences. The position offers a flexible schedule, accommodating students and individuals with other commitments, making it an ideal opportunity for those seeking part-time employment in a lively work environment. Additionally, Dave & Buster's provides an attractive benefits package for many roles, including medical, dental, vision, 401K, and complimentary games, highlighting the company's commitment to employee well-being and satisfaction. As a front desk associate or host, team members act as ambassadors for the brand by greeting guests with enthusiasm and professionalism. Responsibilities include managing game rentals and merchandise sales, maintaining communication, and ensuring guest needs are met promptly and efficiently. The role requires maintaining a clean and organized front desk and host station, overseeing inventory, and collaborating with other team members to uphold a positive and cooperative work environment. Guests’ satisfaction is a top priority, with team members tasked with addressing concerns, managing wait times, and facilitating smooth seating arrangements. Accuracy in handling transactions, including billing and merchandise sales, is also a key component of the position. The work environment is fast-paced and can become noisy, requiring team members to demonstrate calmness and effective problem-solving skills, especially when dealing with dissatisfied guests. Candidates should be prepared to work various shifts, including days, nights, and weekends, standing and moving throughout their shifts. Physical demands include lifting and carrying items up to 30 pounds and frequent bending and stooping. The minimum age requirement is 16 years, and while prior experience in restaurant, retail, or cashier roles is preferred, it is not mandatory. Employees must present themselves neatly and professionally, adhering to dress guidelines and displaying a friendly demeanor at all times. Overall, this role is perfect for individuals who enjoy a social and interactive workplace, have a passion for delivering excellent customer service, and seek a flexible schedule with competitive pay ranging from $15.95 to $17.45 per hour. Dave & Buster's not only offers a job but a chance to be part of an enthusiastic team where every day brings new experiences and opportunities to make guests’ visits memorable and fun.