Front Desk/Concierge - Downtown Austin

Worth Ross Management Company (WRMC) is a distinguished leader in luxury multifamily and homeowner association management, celebrated for delivering unparalleled service and maintaining the highest standards in community living. Known for fostering warm and welcoming environments, WRMC takes pride in creating spaces where residents genuinely feel at home. With a commitment to excellence, the company values professionalism, attention to detail, and a passion for service, making it a sought-after employer within the luxury property management sector. WRMC's presence in Downtown Austin, specifically within the vibrant Market District and Seaholm District, places it at the heart of a bustling, dynamic urban environment known for its culture and lifestyle offerings.

The Concierge role at WRMC is a pivotal position designed for a polished, service-oriented professional who thrives in a fast-paced, high-touch service setting. This position operates within a luxury multifamily community, providing a friendly and professional first point of contact for residents, guests, and vendors. The Concierge serves as the welcoming face and trusted liaison, ensuring that the community's standards of privacy, professionalism, and exceptional service are upheld at all times. Working a schedule of Monday, Tuesday, Wednesday, and Saturday from 3:00 pm to 11:00 pm, this role balances consistency and flexibility, catering directly to resident needs and enhancing their living experience.

In this role, the Concierge will manage building access, greet and assist visitors, and coordinate with authorized vendors to maintain security and convenience within the community. Confidentiality and discretion are paramount, as the Concierge handles sensitive situations and resident interactions with the utmost professionalism. Additionally, the ideal candidate will have experience or strong interest in hospitality, luxury residential services, or customer service, bringing expert communication skills and a calm, solution-oriented attitude to the position.

The compensation for this role is set at $22 per hour, reflecting the value WRMC places on skilled and dedicated professionals. Beyond the competitive pay, WRMC offers a robust benefits package including medical, dental, vision, short and long-term disability insurance, employee assistance programs, identity theft protection, pet insurance, retirement plans, and paid time off. This comprehensive benefits package reinforces WRMC's commitment to the well-being and satisfaction of its team members.

Joining WRMC as a Concierge means becoming part of a team that not only meets but exceeds expectations in luxury community management, emphasizing respect, service, and resident engagement in a thriving Downtown Austin neighborhood.