Front Desk/Admin Assist

Tidewater is a renowned and rapidly expanding manufacturer of center console boats, recognized as the fastest-growing brand in its industry across the nation. Founded on a commitment to quality, innovation, and customer satisfaction, Tidewater has established itself as a leader by consistently delivering exceptional watercraft designed for both recreational boating enthusiasts and professional anglers. The company prides itself on fostering a collaborative and dynamic work environment, where motivated individuals are given the opportunity to grow alongside the business and contribute to its ongoing success. Known for its cutting-edge manufacturing techniques and impeccable customer service, Tidewater offers its employees a vibrant workplace culture with a strong emphasis on teamwork and professional development. Additionally, the company provides comprehensive benefits and competitive compensation packages to attract and retain top talent within the marine industry.

This particular role is designed for an outgoing and organized individual who will serve as the welcoming face of Tidewater, ensuring that all visitors and customers receive a positive and professional first impression. The position entails a variety of responsibilities critical to the smooth operation of the company's front office and customer interaction points. Core duties involve greeting visitors upon arrival, answering and directing phone calls, scheduling plant tours to give potential clients and partners an inside look at the facilities, and providing timely follow-up on emails to maintain strong communication channels. The role also includes administrative tasks such as organizing and shipping company apparel, processing in-person credit card payments, invoicing parts, and managing financial documentation including filing invoices and emailing statements.

Ideal candidates will preferably have experience with Microsoft Office and accounting software such as Sage, which assists in warranty entry and overall financial record-keeping. Being bilingual in English and Spanish is considered an asset, enabling the team member to effectively communicate with a broader range of customers and internal stakeholders. For those new to the industry or administrative roles, Tidewater offers on-the-job training to help develop necessary skills and knowledge specific to the company’s operations.

Joining Tidewater means becoming part of a growing team where motivated employees can tap into unlimited potential for career advancement and personal growth. The company values energy, friendliness, and a service-oriented mindset, setting the stage for a fulfilling work experience. Employees also benefit from a comprehensive package that includes medical, dental, and vision insurance, bonus programs, paid vacation, and participation in a 401(k) retirement plan. Tidewater invites individuals who are eager to contribute their talents to a thriving company and be involved in something big to become a valued member of the Tidewater team.