Job Overview
Employment Type
Part-time
Compensation
Type:
Hourly
Rate:
Exact $15.00
Benefits
competitive salary
Employee discounts on hotel rooms and amenities
Opportunities for advancement within the company
Professional development opportunities
positive and supportive work environment
Job Description
Our hotel is a welcoming and customer-focused establishment dedicated to providing exceptional hospitality services to travelers and guests. We pride ourselves on creating a comfortable and memorable experience for every visitor who walks through our doors. Located strategically to serve both business and leisure guests, our hotel offers a range of amenities designed to meet diverse needs. From comfortable accommodations to professional event spaces, we aim to deliver quality service that fosters guest satisfaction and loyalty. Our team is composed of experienced and motivated professionals who contribute to the positive reputation we enjoy in the hospitality industry.
We are curr... Show More
We are curr... Show More
Job Requirements
- High school diploma or equivalent
- Previous experience in customer service or hospitality preferred
- Proficiency with reservation management software
- Strong communication and interpersonal abilities
- Ability to multitask effectively in a busy environment
- Flexibility to work varied shifts including nights, weekends, and holidays
- Friendly and professional demeanor
Job Qualifications
- Previous experience as a front desk agent or in a customer service role is preferred
- Strong communication and interpersonal skills
- Ability to multitask and handle a high-volume workload
- Proficiency with computer systems and software such as Microsoft Office and reservation management systems
- Flexibility to work evenings, weekends, and holidays as needed
Job Duties
- Manage reservations and check guests in and out using a computerized system
- Handle guest requests such as booking tours or making restaurant reservations
- Assist with check-in and check-out processes including handling payments and issuing keys
- Answer phone calls and respond to online inquiries in a timely and professional manner
- Assist with organizing and setting up events and meetings
- Handle guest complaints and concerns with grace and professionalism
- Perform light cleaning duties such as wiping down counters and restocking supplies
Job Location
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