Front Desk Supervisor (PT)

The Historic Davenport Hotel, Autograph Collection, is a prestigious and iconic hotel located in Spokane, Washington, renowned for its rich history, stunning architecture, and luxurious amenities. This distinguished hotel has long been a sought-after destination for both business travelers and leisure guests, thanks to its commitment to exceptional guest service and a unique historic ambiance that sets it apart from other establishments. Operated under the esteemed Autograph Collection, the hotel blends elegance and tradition with modern comforts, offering guests an unforgettable experience steeped in heritage and hospitality.

The hotel prides itself on maintaining an atmosphere of unmatched elegance, reflecting the cultural and architectural heritage of Spokane. Its reputation for outstanding service is upheld by a team of dedicated professionals who thrive in a work environment that values both guest satisfaction and employee growth. The Historic Davenport Hotel emphasizes continuous professional development and career advancement, making it a desirable workplace for those serious about building a rewarding career in hospitality.

As a Front Desk Supervisor at The Historic Davenport Hotel, you will play a pivotal role in leading the front desk team to deliver exceptional guest experiences. This position is full-time and offers a competitive wage of 18 US dollars per hour. The Front Desk Supervisor is responsible for overseeing all aspects of front desk operations, including check-in, check-out, and guest services, ensuring the highest standards of professionalism and efficiency. Your leadership will inspire and motivate the team, fostering an environment of teamwork and excellence.

This role requires a high-energy, customer-focused approach combined with strong leadership capabilities. The supervisor must handle guest inquiries, concerns, and special requests with utmost professionalism, ensuring every guest feels welcomed and valued. Training and onboarding new front desk staff is an integral part of the job, ensuring that the team remains knowledgeable and equipped to provide exemplary service.

Additionally, accuracy in managing guest reservations and billing information is critical, as is collaboration with other hotel departments to resolve guest issues quickly and effectively. Maintaining a clean, organized front desk area and ensuring compliance with hotel policies and procedures are also essential duties that support smooth daily operations.

Working with Davidson Hospitality Group, a renowned full-service hospitality management company, adds extra value to this role. Davidson manages multiple hotels, restaurants, and entertainment venues across the United States and is known for its entrepreneurial spirit, personalized service, and commitment to employee well-being. The group offers extensive benefits and fosters a culture of respect, diversity, and inclusion, making it a fantastic employer in the hospitality sector.

Joining this historic hotel as a Front Desk Supervisor means becoming part of a team that not only respects tradition but also embraces innovation and excellence. This is an opportunity to advance your hospitality career in an environment where your leadership and passion for guest service will be recognized and rewarded. If you are eager to contribute to a storied hotel’s ongoing success and thrive in a fast-paced, customer-centered role, this position is ideal for you. Apply today and take the next step in your professional journey within one of Spokane’s most treasured landmarks and a respected name in the hospitality industry.