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Job Overview
Employment Type
Part-time
Compensation
Hourly
Exact $18.00
Work Schedule
Flexible
Weekend Shifts
Night Shifts
Benefits
Multiple Tiers of Medical Coverage
Dental & Vision Coverage
24/7 Teledoc service
free maintenance medications
Pet insurance
hotel discounts
Tuition Reimbursement
Paid Time Off
401k Match
Job Description
The Historic Davenport Hotel, Autograph Collection, is a prestigious and iconic hotel situated in Spokane, Washington. This historic hotel is renowned for its stunning architecture, luxurious amenities, and rich heritage, making it a highly sought-after destination for both business and leisure travelers. As part of the Autograph Collection, the hotel upholds a reputation for exceptional guest service and unmatched elegance. It combines old-world charm with modern sophistication, offering guests a unique and memorable hospitality experience. The hotel’s distinguished history and unique ambiance provide not only a beautiful setting but also a respected name in the hospitality industry. Working at the... Show More
Job Requirements
- Prior cash handling experience necessary
- High school graduate or G.E.D. equivalent
- Ability to communicate effectively with the public and other team members
- Read, write and speak English fluently
- Six months front desk experience
- Strong computer skills
- Flexible schedule including nights and weekends
Job Qualifications
- Prior cash handling experience necessary
- High school graduate or G.E.D. equivalent
- Ability to communicate effectively with the public and other team members
- Read, write and speak English fluently
- Six months front desk experience
- Strong computer skills
- Flexible schedule including nights and weekends
Job Duties
- Supervise front desk operations including check-in, check-out, and guest services
- Lead and motivate the front desk team to provide exceptional customer service
- Handle guest inquiries, concerns, and special requests professionally and efficiently
- Train and onboard new front desk staff members
- Ensure accuracy and completeness of guest reservations and billing information
- Collaborate with other departments to resolve guest issues and enhance guest experiences
- Maintain a clean and organized front desk area
- Monitor and maintain compliance with hotel policies and procedures
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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