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Job Overview
Compensation
Hourly
Range $16.75 - $21.50
Work Schedule
Flexible
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Career development opportunities
meal discounts
Job Description
Shaner Hotels is one of the foremost award-winning hospitality owner-operators and management companies in the hospitality industry. With a current portfolio encompassing over 65 properties including full-service, select-service, extended-stay, and resort hotels, Shaner Hotels operates more than 7,500 rooms across 14 states and four countries. The company partners with top hospitality brands as well as independent locations, providing a comprehensive array of services that include hotel development, design and construction, e-commerce, and revenue management. Their dedication to excellence and innovation makes Shaner Hotels a respected leader in the hospitality sector, continuously striving to enhance guest experiences and deliver value to... Show More
Job Requirements
- High school graduate or equivalent
- minimum one year experience in a similar position
- prior supervisory experience a plus
- ability to satisfactorily communicate with guests, management, and co-workers
- availability to work flexible schedule including weekends, holidays, and varied shifts
- knowledge of local activities and attractions appropriate for clientele
Job Qualifications
- Minimum one year experience in a similar position
- prior supervisory experience a plus
- ability to satisfactorily communicate with guests, management, and co-workers to their understanding
- high school graduate or equivalent, some college preferred
- bilingual English/Spanish a plus
- knowledge of local activities and attractions appropriate for clientele
Job Duties
- Be available to work a flexible schedule, including weekends, holidays, and varied shifts
- maintain complete knowledge of hotel features, room types, rates, room availability, and expected arrivals/departures
- handle guest complaints ensuring guest satisfaction
- assist staff with their job functions to ensure optimum service to guests
- monitor and maintain cleanliness, sanitation, and organization of assigned areas
- present guest folios and process payments
- adhere to payment, cash handling and credit policies/procedures
- other duties as assigned
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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