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Job Overview
Employment Type
Full-time
Compensation
Hourly
Exact $18.00
Work Schedule
Flexible
Weekend Shifts
Night Shifts
Benefits
Medical Coverage
Dental Insurance
Vision Insurance
Teledoc service
Pet insurance
hotel discounts
Tuition Reimbursement
Paid Time Off
401k Match
Job Description
The Historic Davenport Hotel, Autograph Collection, is a prestigious and iconic hotel located in Spokane, Washington. Known for its rich history, stunning architecture, and luxurious amenities, this hotel is a prime destination for both business and leisure travelers. The hotel is part of the broader Davidson Hospitality Group, an award-winning, full-service hospitality management company that operates a variety of hotels, restaurants, dining, and entertainment venues across the United States. Davidson Hospitality is recognized for its unique entrepreneurial management style, treating its operations with an owner's mentality that combines the personalized service of a small company with the extensive expertise of... Show More
Job Requirements
- High school graduate or G.E.D. equivalent
- Prior cash handling experience necessary
- Six months front desk experience
- Strong computer skills
- Ability to communicate effectively with the public and other team members
- Read, write and speak English fluently
- Flexible schedule including nights and weekends
Job Qualifications
- High school graduate or G.E.D. equivalent
- Prior cash handling experience
- Six months front desk experience
- Strong computer skills
- Ability to communicate effectively with the public and team members
- Read, write and speak English fluently
- Leadership skills and enthusiasm for hospitality
Job Duties
- Supervise front desk operations including check-in, check-out, and guest services
- Lead and motivate the front desk team to provide exceptional customer service
- Handle guest inquiries, concerns, and special requests professionally and efficiently
- Train and onboard new front desk staff members
- Ensure accuracy and completeness of guest reservations and billing information
- Collaborate with other departments to resolve guest issues and enhance guest experiences
- Maintain a clean and organized front desk area
- Monitor and maintain compliance with hotel policies and procedures
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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