Front Desk Supervisor (FT)

The Historic Davenport Hotel, Autograph Collection, is a prestigious and iconic hotel located in Spokane, Washington. Known for its rich history, stunning architecture, and luxurious amenities, this hotel is a prime destination for both business and leisure travelers. The hotel is part of the broader Davidson Hospitality Group, an award-winning, full-service hospitality management company that operates a variety of hotels, restaurants, dining, and entertainment venues across the United States. Davidson Hospitality is recognized for its unique entrepreneurial management style, treating its operations with an owner's mentality that combines the personalized service of a small company with the extensive expertise of a larger organization.

Working at The Historic Davenport Hotel means becoming part of a renowned hospitality brand dedicated to exceptional guest service and unmatched elegance. The hotel values professional growth and offers opportunities for advancement within the organization. It fosters a rewarding and fulfilling career environment where employees’ skills and dedication are recognized and rewarded. The hotel provides a unique working atmosphere centered on teamwork, service excellence, and respect for both guests and staff.

The role of Front Desk Supervisor at The Historic Davenport Hotel offers a fantastic opportunity for hospitality professionals who are dynamic, customer-focused, and passionate about delivering outstanding guest experiences. The Front Desk Supervisor will lead and motivate the front desk team, ensuring smooth and efficient operations such as guest check-ins, check-outs, and services. This position requires high energy, enthusiasm, and strong leadership skills to create memorable stays for guests and maintain the hotel's reputation for excellence.

As a Front Desk Supervisor, you will be responsible for overseeing front desk activities, handling guest inquiries and concerns professionally, training new staff members, and ensuring accurate guest reservations and billing. Collaboration with other departments to resolve guest issues and elevate guest satisfaction is essential. Additionally, maintaining a clean, organized front desk area and ensuring compliance with hotel policies and procedures are key duties of this supervisory position.

Davidson Hospitality Group supports its team members with an extensive benefits package designed to enhance the lives and well-being of employees and their families. Benefits include multiple tiers of medical coverage, dental and vision insurance, 24/7 telehealth services, free maintenance medications, pet insurance, hotel discounts, tuition reimbursement, paid time off, and 401K matching. The company promotes a culture that blends career growth with personal fulfillment, making every team member an integral part of redefining quality hospitality. This employment opportunity offers an hourly wage of USD 18.00, with flexible scheduling including nights and weekends, reflecting the company's commitment to work-life balance in a historic and prestigious environment.