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Job Overview
Employment Type
Full-time
Compensation
Hourly
Exact $18.00
Work Schedule
Flexible
Weekend Shifts
Night Shifts
Benefits
Multiple Tiers of Medical Coverage
Dental Insurance
vision coverage
24/7 Teledoc service
free maintenance medications
Pet insurance
hotel discounts
Tuition Reimbursement
Paid Time Off
401k Match
Job Description
The Historic Davenport Hotel, Autograph Collection, is a prestigious and iconic hotel located in Spokane, Washington. Renowned for its rich history, breathtaking architecture, and luxurious amenities, the hotel offers an exceptional experience for both business and leisure travelers. As part of Marriott's Autograph Collection, this hotel combines historic charm with modern elegance, attracting guests who seek superior hospitality in a unique and memorable environment. The hotel's commitment to excellence is evident in its outstanding guest service, attention to detail, and sophisticated atmosphere, making it a landmark destination in the region.
By joining the team at the Historic Davenport Hot... Show More
By joining the team at the Historic Davenport Hot... Show More
Job Requirements
- High school diploma or G.E.D. equivalent
- Six months of front desk experience
- Prior cash handling experience
- Strong computer skills
- Excellent communication skills in English
- Ability to work a flexible schedule including nights and weekends
- Ability to provide leadership and motivate a team
- Professional demeanor and customer service orientation
Job Qualifications
- Prior cash handling experience necessary
- High school graduate or G.E.D. equivalent
- Ability to communicate effectively with the public and other team members
- Read, write and speak English fluently
- Six months front desk experience
- Strong computer skills
- Flexible schedule including nights and weekends
Job Duties
- Supervise front desk operations including check-in, check-out, and guest services
- Lead and motivate the front desk team to provide exceptional customer service
- Handle guest inquiries, concerns, and special requests in a professional and efficient manner
- Train and onboard new front desk staff members
- Ensure accuracy and completeness of guest reservations and billing information
- Collaborate with other departments to resolve guest issues and enhance guest experiences
- Maintain a clean and organized front desk area
- Monitor and maintain compliance with hotel policies and procedures
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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