Front Desk Supervisor $23-$26 hour Full-time

Concord Hospitality is a dynamic and growing hotel management company known for its commitment to quality, integrity, community, profitability, and fun. With a robust portfolio of hotels managed across various locations, Concord Hospitality prides itself on fostering a culture where every associate is valued and respected. The company emphasizes an Associate First policy, creating a supportive and engaging work environment that encourages personal and professional growth. Concord not only aims to provide exceptional guest services but also focuses on the career advancement of its employees, offering comprehensive training and development opportunities. This careful attention to both guest experience and employee satisfaction sets Concord apart in the hospitality industry.

We are currently seeking a full-time PM Front Desk Supervisor to join our team, working the 3-11pm shifts including weekends. This role is pivotal within the hotel’s day-to-day operations, acting as the hub of guest interaction and the leader of the front desk team. The ideal candidate will have at least two years of hotel front desk experience and a genuine passion for hospitality and service excellence. As the Front Desk Supervisor, you will lead a cohesive team, ensuring that high standards of guest service and brand consistency are maintained at all times. Your role is essential in delivering a first-class guest experience by being proactive, responsive, and attentive to guests’ needs.

This position requires someone with a winning personality, strong leadership skills, and a high level of responsibility. You will be responsible for efficiently checking guests in and out, handling reservations and guest requests, managing room availability, and supporting yield management initiatives alongside the Assistant General Manager and General Manager. Additionally, you will oversee the handling of guest mail and messages, safe deposits, and ensure the front desk and lobby are always clean and welcoming.

Working at Concord Hospitality means you will be part of a company that values growth and advancement, with many supervisors moving into Assistant General Manager roles within a few years. Employees enjoy a supportive company culture with fun and engaging activities designed to build camaraderie. The comprehensive benefits package includes competitive wages, medical, dental, and vision insurance, life insurance, short-term and long-term disability options, 401K plans, tuition assistance, discounted hotel rates, and more. If you take pride in providing excellent service, leading a team, and being part of a company that truly cares about its people, this role may be the perfect fit for your career aspirations.