Front Desk Supervisor

Pyramid Global Hospitality is a leading hospitality management company known for its strong commitment to creating a supportive and inclusive work environment where employees are valued and empowered. With operations encompassing over 230 properties worldwide, Pyramid Global Hospitality focuses heavily on fostering a People First culture that prioritizes employee development, wellbeing, and diversity. The company emphasizes meaningful relationships, career growth, and a collaborative work atmosphere that nurtures success. Employees benefit from comprehensive health insurance, retirement plans including 401k with company match, paid time off, on-site wellness programs, local discounts, and exclusive employee rates on hotel stays. The Clearwater Beach Marriott Suites on Sand Key is one of Pyramid Global Hospitality's distinguished properties, notable for being Florida's only all-suite Marriott hotel. This venue is known for its outstanding service, luxurious accommodations, and an unbeatable location on Sand Key Beach. The hotel prides itself on being the best employer in the area by offering full benefit plans, lucrative bonus programs, and a culture rooted in personal development, service excellence, and a strong sense of community. Employees at this property are encouraged to succeed professionally and personally, contributing to the delivery of exceptional guest experiences in a warm and welcoming environment.

The Front Desk Supervisor role at Clearwater Beach Marriott Suites on Sand Key presents an exciting opportunity for a motivated individual to lead a dynamic team dedicated to guest satisfaction and operational excellence. The supervisor will work closely with other departments such as Maintenance and Housekeeping to ensure seamless guest services and hotel operations. This position requires a professional who is a team player, open to learning, and capable of leading by example while supporting team members both personally and professionally. The candidate must have strong customer service skills, an engaging personality, and the ability to manage multiple tasks in a fast-paced environment. Key responsibilities include supervising the front desk team, handling guest check-ins, resolving customer issues, training new staff, managing inventory for the Sundries shop, and promoting hotel programs. The supervisor will also play a critical role in creating memorable experiences by addressing guest needs with a proactive and “WOW” attitude. The position offers a regular employment status with a competitive hourly wage of $17.00 and the chance to grow within a world-class hospitality company valued for its employee-first approach and commitment to diversity and inclusion. This is a unique chance to advance your hospitality career in a highly regarded resort environment where your contributions directly impact guest satisfaction and operational success.