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Job Overview
Employment Type
Full-time
Compensation
Hourly
Exact $17.00
Work Schedule
Flexible
Weekend Shifts
Benefits
Competitive wages
Medical insurance
Dental Insurance
Vision Insurance
Life insurance
short term disability
long term disability
401(k) program with company match
Tuition Assistance
discounted room rates
Training
Development
Career advancement opportunities
Job Description
Concord Hospitality is a reputable and dynamic company operating within the hospitality industry, renowned for its strong commitment to quality service and associate development. The company manages a diverse portfolio of hotels and lodging properties, emphasizing an Associate First culture that supports personal growth, work-life balance, and diversity. Concord Hospitality builds its operations on five fundamental cornerstones: Quality, Integrity, Community, Profitability, and FUN. These principles guide the company in delivering exceptional guest experiences and fostering a positive working environment. Concord Hospitality is an equal opportunity employer, embracing diversity and inclusion while striving to be a Great Place to Work for... Show More
Job Requirements
- High school diploma or equivalent required
- Hospitality or supervisory experience preferred
- Strong leadership skills
- Excellent communication abilities
- Ability to multitask
- Detail-oriented approach
- Flexibility to work varied shifts
- Commitment to guest service
Job Qualifications
- High school diploma or equivalent required
- Hospitality or supervisory experience preferred
- Strong leadership and team management skills
- Excellent communication and interpersonal abilities
- Ability to multitask and remain professional in a fast-paced environment
- Detail-oriented with strong organizational skills
- Flexibility to work varied shifts, including evenings, weekends, and holidays
- Commitment to delivering outstanding guest service
Job Duties
- Provide the highest quality of service to guests at all times
- Check guests in and out efficiently and in a friendly manner
- Handle guest mail and messages with professionalism and accuracy
- Maintain thorough knowledge of hotel staff, room locations, rates, amenities, and selling strategies
- Take reservations and manage room blocks and special requests
- Answer switchboard calls following proper telephone etiquette standards
- Monitor room availability and assist AGM/GM with yield management and restrictions
- Handle guest safe deposits per established procedures
- Keep the lobby and desk area clean and presentable
- Maintain thorough knowledge of emergency and security procedures
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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