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FRONT DESK SUPERVISOR

Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Range $20.00 - $22.00
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Work Schedule

Standard Hours
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Benefits

Medical
Dental
Vision
Life insurance
short-term disability
long-term disability
Team Member Assistance Plan
Discounted Rooms Programs
Paid holidays
Paid vacation
Sick Time
401(k) retirement savings plan

Job Description

Watermark BR, situated in the vibrant heart of downtown Baton Rouge, is an exceptional and historic hotel that forms part of the prestigious Marriott Autograph Collection. This iconic establishment stands out as a landmark with deep roots in the city's heritage, famously housed in Baton Rouge's first skyscraper built in 1927. Originally serving as the headquarters for Louisiana Trust & Savings Bank, the building showcases an eclectic mix of Art Deco and Greek Revival architecture, offering a unique charm that transports guests through time with its carefully preserved murals by renowned New Orleans artist Angela Gregory, carved marble walls, and... Show More

Job Requirements

  • High school diploma or equivalent required
  • At least 2 to 3 years of progressive experience in a hotel or related field required
  • College course work in related field helpful
  • Previous supervisory responsibility preferred
  • Must have a valid driver's license from the applicable state

Job Qualifications

  • High school diploma or equivalent
  • College course work in related field helpful
  • Previous supervisory responsibility preferred
  • At least 2 to 3 years of progressive experience in a hotel or related field

Job Duties

  • Obtain all necessary information when taking room reservations and follow the rate-quoting scenario
  • Monitor all VIP and special guest requests
  • Review Front Office log and Trace File daily
  • Fully comprehend and operate all relevant aspects of the Front Desk computer system
  • Ensure logging and delivery of all messages, packages, and mail in a timely and professional manner
  • Be familiar with all in-house groups

Job Criteria

Experience

Mid Level (3-7 years)


Job Location

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