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Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $17.50 - $18.00
Work Schedule
Flexible
Weekend Shifts
Benefits
A positive and team-oriented environment
Opportunities for growth in front office and hotel leadership
A role where you help shape the guest experience
Job Description
Our organization operates within the hospitality and hotel industry, focusing on delivering top-tier guest services and experiences. We are committed to creating a positive and welcoming environment that mirrors the hospitality standards expected in today’s competitive market. The company values its employees by fostering growth opportunities and offering a team-oriented work culture that encourages collaboration and individual contribution within a supportive community of professionals. As a team, we strive to enhance guest satisfaction that promotes repeat visits and positive word-of-mouth recommendations, which ultimately strengthens our brand reputation and business success.
We are currently seeking a dedicated and experienced Guest Servi... Show More
We are currently seeking a dedicated and experienced Guest Servi... Show More
Job Requirements
- Previous front desk or hospitality experience required
- Strong customer service skills
- Effective communication abilities
- Leadership and coaching capability
- Dependable and calm under pressure
- Strong problem solving skills
- Multitasking proficiency
- Comfortable with hotel computer systems
- Flexible to work any shifts including holidays and weekends
Job Qualifications
- Previous front desk or hospitality experience required
- Strong customer service and communication skills
- Ability to lead, coach, and support a team
- Calm, professional, and dependable
- Strong problem solving and multitasking abilities
- Comfortable with computers and hotel systems
Job Duties
- Assist in supervising front desk staff and daily operations
- Support check ins, check outs, reservations, and guest inquiries
- Provide coaching and training to team members
- Handle guest concerns and resolve service issues professionally
- Ensure front desk procedures and brand standards are followed
- Maintain accurate records, logs, and shift information
- Communicate important updates to management and other departments
- Assist with cashiering, billing, and basic audit tasks
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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