Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $16.50 - $21.50
Work Schedule
Flexible
Weekend Shifts
Night Shifts
Benefits
Multiple Tiers of Medical Coverage
Dental Insurance
vision coverage
24/7 Teledoc service
free maintenance medications
Pet insurance
hotel discounts
Tuition Reimbursement
Paid Time Off
401k Match
Job Description
The Singer Oceanfront Resort is a luxurious beach escape located on the pristine four-mile stretch of Singer Island, Florida's hidden gem nestled between Palm Beach and Jupiter. As the easternmost point in the state, this unique location offers breathtaking views, with turquoise blue ocean waters on one side and the calm Intracoastal waters on the other. The resort boasts easy accessibility, situated just 12 miles from Palm Beach International Airport, making it a favored destination for travelers seeking an unforgettable Atlantic Coast retreat. Formerly known as the Hilton Singer Island Oceanfront/Palm Beaches Resort, The Singer is currently undergoing a comprehensive transformation. This reimagination revitalizes every aspect of the property—from accommodations and lobby areas to culinary experiences, pool decks, meeting venues, and social spaces. Featuring 223 well-appointed guestrooms and suites, each with a private outdoor balcony, the resort blends the rich heritage of Singer Island with modern design and comfort, offering guests a fresh perspective on Florida's beach lifestyle.
As a team member at The Singer Oceanfront Resort, the work environment is both inspiring and serene, providing an excellent opportunity to deliver outstanding service to a diverse, global clientele. The resort places a strong emphasis on professional development and advancement within the organization, fostering a culture of growth and recognition. Joining The Singer means contributing to a premier lifestyle resort renowned for casual oceanfront elegance, warm hospitality, and deep connections to local community history. The Front Desk Supervisor role is crucial in maintaining the high standards of guest service that define the resort's unique experience. This position involves leading and motivating the front desk team, ensuring seamless check-in, check-out, and guest interactions. It requires a passion for hospitality and excellent leadership skills to create memorable and positive encounters, all while managing the daily front desk operations and collaborating with other departments to enhance guest satisfaction. This role offers a dynamic and rewarding career path for individuals ready to elevate their hospitality expertise while working in one of Florida's most beautiful coastal settings. Davidson Hospitality Group, the award-winning management company behind The Singer, supports its team members with a comprehensive benefits package and a company culture that values both personal and professional well-being, making this an exceptional opportunity for front desk professionals to grow and thrive.
As a team member at The Singer Oceanfront Resort, the work environment is both inspiring and serene, providing an excellent opportunity to deliver outstanding service to a diverse, global clientele. The resort places a strong emphasis on professional development and advancement within the organization, fostering a culture of growth and recognition. Joining The Singer means contributing to a premier lifestyle resort renowned for casual oceanfront elegance, warm hospitality, and deep connections to local community history. The Front Desk Supervisor role is crucial in maintaining the high standards of guest service that define the resort's unique experience. This position involves leading and motivating the front desk team, ensuring seamless check-in, check-out, and guest interactions. It requires a passion for hospitality and excellent leadership skills to create memorable and positive encounters, all while managing the daily front desk operations and collaborating with other departments to enhance guest satisfaction. This role offers a dynamic and rewarding career path for individuals ready to elevate their hospitality expertise while working in one of Florida's most beautiful coastal settings. Davidson Hospitality Group, the award-winning management company behind The Singer, supports its team members with a comprehensive benefits package and a company culture that values both personal and professional well-being, making this an exceptional opportunity for front desk professionals to grow and thrive.
Job Requirements
- High school diploma or G.E.D. equivalent
- prior cash handling experience
- effective communication skills
- ability to read, write and speak English fluently
- minimum six months front desk experience
- strong computer skills
- willingness to work flexible schedule including nights and weekends
- OnQ system experience preferred
Job Qualifications
- Prior cash handling experience necessary
- high school graduate or G.E.D. equivalent
- ability to communicate effectively with the public and other team members
- read, write and speak English fluently
- six months front desk experience
- strong computer skills
- flexible schedule including nights and weekends
- OnQ experience preferred
Job Duties
- Supervise front desk operations, including check-in, check-out, and guest services
- lead and motivate the front desk team to provide exceptional customer service
- handle guest inquiries, concerns, and special requests in a professional and efficient manner
- train and onboard new front desk staff members
- ensure accuracy and completeness of guest reservations and billing information
- collaborate with other departments to resolve guest issues and enhance guest experiences
- maintain a clean and organized front desk area
- monitor and maintain compliance with hotel policies and procedures
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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