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Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $13.00 - $17.00
Work Schedule
Standard Hours
Benefits
competitive salary
Health Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Professional development opportunities
inclusive work environment
Job Description
Dreamscape Hospitality is a renowned hotel management company known for its dedication to delivering exceptional guest experiences and fostering an inclusive work environment. With a strong presence in the hospitality industry, Dreamscape Hospitality focuses on providing comfortable accommodations, top-tier customer service, and seamless operations across its properties. The company prides itself on maintaining high standards in all aspects of hotel management, from reservations to guest services and facilities maintenance. As an Equal Opportunity Employer, Dreamscape Hospitality values diversity and inclusivity, creating a workplace where every employee feels respected and motivated to perform at their best. Committed to growth and innovation... Show More
Job Requirements
- Ability to stand or sit for extended periods
- ability to lift and carry items up to 25 pounds
- ability to handle repetitive tasks
Job Qualifications
- High school diploma or equivalent
- additional education in hospitality management is a plus
- previous experience in a hotel front desk or supervisory role preferred
- excellent communication and interpersonal skills
- ability to handle multiple tasks and work in a fast-paced environment
- strong problem-solving skills and attention to detail
- proficiency with hotel management software and Microsoft Office Suite
Job Duties
- Supervise and coordinate the activities of front desk staff including scheduling training and performance management
- ensure that all guest check-ins and check-outs are handled efficiently and professionally
- address and resolve guest complaints or issues promptly and effectively
- maintain accurate guest records and handle cash and credit transactions
- collaborate with other departments to ensure seamless guest experiences
- ensure that the front desk area is clean organized and well-maintained
- assist with hotel marketing and promotion efforts as needed
- uphold the hotel’s policies and procedures including those related to safety and security
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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