Job Overview
Employment Type
Hourly
Compensation
Hourly
Range $20.00 - $22.00
Benefits
401(k)
401(k) matching
Dental Insurance
Health Insurance
Life insurance
Paid Time Off
Retirement Plan
Vision Insurance
Job Description
This job opening is with a well-established local nonprofit organization characterized by its family-run business environment. This nonprofit has been recognized for its excellent workplace culture, having received a top workplace award consistently for over ten years. The agency focuses on serving the community through various programs and support services. Known for its supportive and collaborative work atmosphere, the nonprofit prioritizes employee well-being and professional development. Employees benefit from competitive salary packages, a suite of comprehensive benefits, and generous time off policies which promote work-life balance. The organization’s commitment to community impact and employee satisfaction makes it an attractive and fulfilling place to work.
The position available is for Front Desk Staff, tasked with providing essential office and administrative support. This is an in-person role that involves direct interaction with individuals seeking services, requiring strong communication and organizational skills. Front Desk Staff play a critical role in creating a welcoming and efficient environment by answering phone calls, scheduling appointments, and assisting individuals with intake processes. Additionally, this role encompasses supporting phone coverage across three different office buildings, which requires adaptability and multitasking. A unique aspect of this position includes providing training for office internship students, helping to facilitate their professional growth and ensuring smooth internship experiences. Collaborative work with other staff members on various program projects is also a vital component of this role, fostering teamwork and engagement across departments. As needed, Front Desk Staff may be asked to fill in and support some vocational classes, adding variety to the daily work routine and contributing to the agency’s educational initiatives. Offering a pay rate between $20.00 and $22.00 per hour, this role also includes eligibility for bonuses, making it both financially rewarding and personally gratifying.
The position available is for Front Desk Staff, tasked with providing essential office and administrative support. This is an in-person role that involves direct interaction with individuals seeking services, requiring strong communication and organizational skills. Front Desk Staff play a critical role in creating a welcoming and efficient environment by answering phone calls, scheduling appointments, and assisting individuals with intake processes. Additionally, this role encompasses supporting phone coverage across three different office buildings, which requires adaptability and multitasking. A unique aspect of this position includes providing training for office internship students, helping to facilitate their professional growth and ensuring smooth internship experiences. Collaborative work with other staff members on various program projects is also a vital component of this role, fostering teamwork and engagement across departments. As needed, Front Desk Staff may be asked to fill in and support some vocational classes, adding variety to the daily work routine and contributing to the agency’s educational initiatives. Offering a pay rate between $20.00 and $22.00 per hour, this role also includes eligibility for bonuses, making it both financially rewarding and personally gratifying.
Job Requirements
- high school diploma or equivalent
- prior experience in administrative support or front desk services
- excellent verbal and written communication skills
- ability to manage multiple phone lines and scheduling tasks
- basic computer literacy
- willingness to work on-site
- ability to train and mentor interns
- flexibility to assist with vocational classes when needed
Job Qualifications
- high school diploma or equivalent
- experience in administrative or front desk roles preferred
- strong communication skills
- ability to multitask effectively
- experience working in nonprofit or community service settings is an advantage
- proficiency in basic computer and scheduling software
- ability to work collaboratively with diverse teams
Job Duties
- answering phone and scheduling appointments for individuals seeking services
- completing intake packets
- assisting with phone coverage for three office buildings
- providing training to students in office internships
- collaborating with staff on program projects
- filling in to cover some vocational classes as needed
Job Criteria
Experience
No experience required
Job Location
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