Front Desk Specialist

IBMC College is a reputable institution providing career-focused education to prepare students for the workforce across various fields. With campuses in multiple locations, including Fort Collins, IBMC College emphasizes hands-on training and student-focused services to ensure that learners receive the support they need to succeed academically and professionally. They pride themselves on fostering a welcoming and inclusive environment that nurtures student growth and development. The Front Desk Specialist position plays a vital role in maintaining this supportive and organized atmosphere at the Fort Collins campus. This role is full-time with specific working hours from 4 p.m. to 10 p.m. Tuesday through Friday and from 9:30 a.m. to 4:00 p.m. on Saturday, reflecting the college’s commitment to accessibility and service across different parts of the day and week. The salary details, while not specified, can be expected to align with industry standards for administrative support roles in educational settings. The Front Desk Specialist serves as the first point of contact for visitors, students, vendors, and staff. This role requires a highly organized and professional individual capable of handling multiple administrative tasks efficiently while maintaining a warm and approachable demeanor. The primary duties include greeting guests, managing visitor check-in procedures, handling incoming phone calls, and providing comprehensive administrative support to various campus departments. The position is instrumental in coordinating appointments for campus services such as the massage clinic and cosmetology salon, contributing to student and client engagement. Additionally, responsibilities extend to managing student records, including filing data forms and updating student address information accurately in the campus management system, CampusVue. The role also involves logistical coordination such as maintaining schedules for conference rooms and classrooms, managing incoming and outgoing mail, and ensuring office supplies are well-stocked and distributed appropriately. Financial tasks such as disbursing and reconciling petty cash are also part of this role, highlighting the need for attention to detail and accuracy. Maintaining the cleanliness and professional appearance of the front lobby further emphasizes the importance of creating a positive and welcoming campus environment. The Front Desk Specialist must exhibit excellent communication skills, both oral and written, and demonstrate proficiency in Microsoft Office Suite with strong data entry capabilities. The ability to manage multiple tasks concurrently in a demanding work environment is crucial, as is the aptitude for delivering exceptional customer service with a pleasant telephone voice and respectful interpersonal interactions. Upholding confidentiality related to work information and student data is paramount in this position. Overall, this role is key to ensuring smooth daily operations at the Fort Collins campus, supporting the college’s mission to provide quality education and services to its students and community.