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Ortho Rhode Island logo

Front Desk Specialist

Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Range $17.85 - $22.29
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Work Schedule

Standard Hours
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Benefits

Excellent growth and advancement opportunities
Dynamic environment
Access to a diverse network of practitioners
Broad infrastructure of tools and programs to enhance the employee experience
competitive compensation
generous PTO
Benefits package including health, dental, vision, 401(k)

Job Description

Spire Orthopedic Partners is a rapidly expanding national partnership that unites orthopedic practices under one supportive, capital-driven, and operationally efficient umbrella. As a Management Services Organization (MSO), Spire Orthopedic Partners empowers orthopedic physicians by providing them with the necessary administrative infrastructure and resources. This allows medical professionals to focus primarily on patient care rather than administrative burdens. Headquartered in Stamford, Connecticut, Spire Orthopedic Partners currently operates in the Northeast region, encompassing more than 165 physicians, 1,800 employees, 285 other clinical providers, and around 40 clinical locations spanning New York, Connecticut, Rhode Island, and Massachusetts.

Ortho Rhode Island, part... Show More

Job Requirements

  • High school graduate or equivalent
  • Experience in administrative or medical office settings preferred
  • Proficiency with computer systems and Microsoft Office software
  • Ability to handle confidential information with discretion
  • Understanding of HIPAA regulations and patient privacy
  • Strong communication and interpersonal skills
  • Ability to multitask and manage time effectively
  • Bilingual in Spanish or Portuguese preferred

Job Qualifications

  • High school graduate or equivalent
  • Any combination of education, training, and experience that demonstrates the ability to perform the duties of the position
  • Experience with Microsoft Office including Word, Excel, and PowerPoint
  • Discretion to work with confidential information
  • Knowledge of HIPAA regulations
  • Pertinent job-related experience and medical terminology
  • Bilingual Spanish or Portuguese a plus

Job Duties

  • Greet patients in a prompt, courteous and helpful manner
  • Accurately and expeditiously register and update patients' demographic information
  • Verify insurance eligibility and benefits and document appropriately
  • Obtain and document referrals
  • Ability to triage patients and appropriately schedule them
  • Notify patients of and collect on copays and past due balances
  • Check out procedures including scheduling future appointments and outside testing
  • Other duties as assigned

Job Criteria

Experience

Mid Level (3-7 years)


Job Location

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