Front Desk Specialist

Greenspring Village by Erickson Senior Living is a premier continuing care retirement community nestled on 58 beautifully maintained acres in Springfield, Virginia. As a part of Erickson Senior Living's national network, Greenspring Village is recognized for its commitment to providing vibrant lifestyles, financial security, and comprehensive health and wellness services to seniors. Erickson Senior Living, one of the nation's largest and most respected senior living providers, manages Greenspring Village along with a variety of other communities across the country. This enables Greenspring Village team members to benefit from the resources, stability, and professional growth opportunities that come from being part of an established and expanding organization. Erickson Senior Living places high value on diversity, inclusion, and equal opportunity employment, fostering a welcoming and respectful workplace for all its employees.

The role of Communications Specialist (Front Desk) at Greenspring Village is integral to creating a warm and welcoming environment for residents, families, visitors, and staff. As the friendly face upon arrival, the Communications Specialist sets the tone and fosters an inviting atmosphere by efficiently greeting guests and addressing their inquiries. This position is fast-paced and requires the ability to multitask while managing diverse daily responsibilities with a strong focus on resident satisfaction and operational support. Communication and interpersonal skills are key, as the specialist handles emergency calls, dispatches personnel, monitors resident safety systems such as emergency pull cords, and keeps accurate records related to resident status, hospitalizations, and package delivery.

This position operates during weekend shifts from 3pm to 9pm, with additional flexibility offered through on-call opportunities. Starting compensation is competitive at $16.50 per hour, and the role offers robust benefits including 401k matching, onsite medical care, meal discounts, educational assistance, and ample opportunities for advancement within the expanding Erickson Senior Living organization. The position provides a combination of personal interaction, teamwork, and administrative support, ideal for individuals who thrive in environments where every day is dynamic and people-oriented. If you enjoy connecting with a diverse community and supporting an exceptional living experience for seniors, this role is designed for you. Joining Greenspring Village means becoming part of a team dedicated to enhancing the lives of seniors while developing your own career in the growing senior living sector.