Job Overview
Employment Type
Part-time
Hourly
Compensation
Hourly
Range $21.00 - $22.00
Work Schedule
Flexible
Weekend Shifts
Benefits
Competitive hourly pay
Paid Time Off
Holiday pay
supportive work environment
opportunities for growth
Inclusive culture
Job Description
Apex Concierge Services INC is a distinguished property management company dedicated to delivering unparalleled service experiences in the Boston area. Recognized as a trusted presence in the community, Apex specializes in managing premier residential and commercial properties, where a commitment to excellence and top-tier service is not just a goal but a standard practice. The company prides itself on fostering exceptional experiences for residents, guests, and clients alike by combining professionalism with personalized attention. With a culture that values reliability, warmth, and proactive service, Apex Concierge Services INC stands out as a leader in the hospitality and property management industry, consistently enhancing the way luxury property service is perceived and delivered.
We are currently looking to expand our team with the addition of a Concierge who will embody the spirit of hospitality and act as the welcoming face of one of our luxury properties. This role is pivotal in ensuring a secure, friendly, and efficient environment within the premises. The Concierge will serve as the first point of contact for residents, visitors, and vendors, providing assistance and information that meets the highest standards of service. Responsibilities will include greeting and assisting professionally, managing communications, coordinating services such as package deliveries and maintenance, and maintaining the lobby environment. This position demands a professional demeanor and excellent communication skills combined with the ability to remain calm and composed under pressure, adapting to flexible shifts including evenings and weekends.
Working with Apex Concierge Services INC offers competitive hourly pay, paid time off, holiday pay, and a supportive, inclusive work atmosphere. Employees have opportunities for growth within the hospitality and property management fields, making this role not just a job but a promising career path. By joining this team, you will contribute to creating memorable experiences every day while helping residents feel truly at home. If you are looking to make a meaningful impact in a vibrant, community-focused company, Apex Concierge Services INC is the perfect place to advance your career in concierge and property services.
We are currently looking to expand our team with the addition of a Concierge who will embody the spirit of hospitality and act as the welcoming face of one of our luxury properties. This role is pivotal in ensuring a secure, friendly, and efficient environment within the premises. The Concierge will serve as the first point of contact for residents, visitors, and vendors, providing assistance and information that meets the highest standards of service. Responsibilities will include greeting and assisting professionally, managing communications, coordinating services such as package deliveries and maintenance, and maintaining the lobby environment. This position demands a professional demeanor and excellent communication skills combined with the ability to remain calm and composed under pressure, adapting to flexible shifts including evenings and weekends.
Working with Apex Concierge Services INC offers competitive hourly pay, paid time off, holiday pay, and a supportive, inclusive work atmosphere. Employees have opportunities for growth within the hospitality and property management fields, making this role not just a job but a promising career path. By joining this team, you will contribute to creating memorable experiences every day while helping residents feel truly at home. If you are looking to make a meaningful impact in a vibrant, community-focused company, Apex Concierge Services INC is the perfect place to advance your career in concierge and property services.
Job Requirements
- High school diploma or equivalent
- 1+ year of customer service, hospitality, or front desk experience
- Professional demeanor and excellent communication skills
- Tech-savvy and comfortable using email, Microsoft Office, and/or property management systems
- Reliable, punctual, and able to work flexible shifts including evenings and weekends
- Ability to remain calm and composed under pressure
- Experience in residential or hotel concierge roles preferred
- Familiarity with Boston neighborhoods, transportation, and cultural attractions preferred
Job Qualifications
- High school diploma or equivalent
- 1+ year of customer service, hospitality, or front desk experience
- Professional demeanor and excellent communication skills
- Tech-savvy and comfortable using email, Microsoft Office, and/or property management systems
- Ability to remain calm and composed under pressure
- Experience in residential or hotel concierge roles preferred
- Familiarity with Boston neighborhoods, transportation, and cultural attractions preferred
Job Duties
- Greet and assist residents, guests, and delivery personnel professionally and warmly
- Respond promptly to inquiries and requests in person and via phone or email
- Maintain front desk shift logs
- Coordinate services such as package deliveries and maintenance requests
- Manage building communications, calendar, and reservations for amenity spaces
- Maintain a tidy and inviting lobby area
- Provide local knowledge and recommendations for restaurants, transportation, and events
- Assist with emergency procedures and ensure safety protocols are followed
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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