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Job Overview
Employment Type
Part-time
Hourly
Compensation
Hourly
Range $21.00 - $22.00
Work Schedule
Flexible
Weekend Shifts
Benefits
Competitive hourly pay
Paid Time Off
Holiday pay
supportive work environment
opportunities for growth
Inclusive culture
Job Description
Apex Concierge Services INC is a distinguished property management company dedicated to delivering unparalleled service experiences in the Boston area. Recognized as a trusted presence in the community, Apex specializes in managing premier residential and commercial properties, where a commitment to excellence and top-tier service is not just a goal but a standard practice. The company prides itself on fostering exceptional experiences for residents, guests, and clients alike by combining professionalism with personalized attention. With a culture that values reliability, warmth, and proactive service, Apex Concierge Services INC stands out as a leader in the hospitality and property management industry,... Show More
Job Requirements
- High school diploma or equivalent
- 1+ year of customer service, hospitality, or front desk experience
- Professional demeanor and excellent communication skills
- Tech-savvy and comfortable using email, Microsoft Office, and/or property management systems
- Reliable, punctual, and able to work flexible shifts including evenings and weekends
- Ability to remain calm and composed under pressure
- Experience in residential or hotel concierge roles preferred
- Familiarity with Boston neighborhoods, transportation, and cultural attractions preferred
Job Qualifications
- High school diploma or equivalent
- 1+ year of customer service, hospitality, or front desk experience
- Professional demeanor and excellent communication skills
- Tech-savvy and comfortable using email, Microsoft Office, and/or property management systems
- Ability to remain calm and composed under pressure
- Experience in residential or hotel concierge roles preferred
- Familiarity with Boston neighborhoods, transportation, and cultural attractions preferred
Job Duties
- Greet and assist residents, guests, and delivery personnel professionally and warmly
- Respond promptly to inquiries and requests in person and via phone or email
- Maintain front desk shift logs
- Coordinate services such as package deliveries and maintenance requests
- Manage building communications, calendar, and reservations for amenity spaces
- Maintain a tidy and inviting lobby area
- Provide local knowledge and recommendations for restaurants, transportation, and events
- Assist with emergency procedures and ensure safety protocols are followed
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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