Front Desk Representative - Candlewood Suites/Tucson

Baxter Hotel Group, established in 1985, is a reputable family-owned hospitality and real estate investment company with a significant presence throughout the United States and Canada. For over 40 years, Baxter Hotel Group has been dedicated to developing and operating world-class hotels and trend-forward restaurants positioned in some of the most sought-after locations. With its commitment to quality, innovation, and guest satisfaction, the company has earned a solid reputation as a leader in the hospitality industry. Baxter Hotel Group fosters a work environment that encourages collaboration, growth, and a passion for excellence, making it an ideal place for professionals looking to build a rewarding career in hospitality.

We are currently seeking a motivated and organized Hotel Front Desk Representative to join our dynamic hospitality team. As a Front Desk Representative, you will play a crucial role in delivering exceptional guest experiences and ensuring the smooth operation of daily hotel activities. This position involves welcoming guests with warmth and professionalism, efficiently handling check-in and check-out procedures, managing reservations, and addressing guest inquiries and special requests. The role requires someone who thrives in a fast-paced environment, demonstrates excellent communication and interpersonal skills, and exhibits attention to detail and organizational ability. Moreover, the ideal candidate will be proficient with hotel management software and Microsoft Office Suite while maintaining a positive attitude and professionalism under pressure.

This role offers the opportunity to work closely with various hotel departments such as housekeeping and maintenance to coordinate services, resolve any guest issues promptly, and maintain accurate records of guest information and financial transactions. Additionally, the position includes responsibilities such as ensuring the Front Desk area remains organized and fully stocked with necessary supplies. Beyond these primary duties, the Front Desk Representative will support other operations as assigned by hotel leadership, contributing to the overall excellence of our guest services.

At Baxter Hotel Group, the Hotel Front Desk Representative position is designed for individuals passionate about hospitality and dedicated to fostering an exceptional guest experience. Working with us means becoming part of a forward-thinking team that values career growth and offers training opportunities, competitive pay, and a supportive workplace. We welcome professionals who are flexible, capable of handling the physical demands of the job, including standing for extended periods and occasional lifting, and who are willing to work various shifts including evenings, weekends, and holidays. If you are enthusiastic about making a positive impact in a renowned hospitality company and advancing your career in a collaborative environment, Baxter Hotel Group provides an outstanding platform to achieve your professional goals.