Front Desk Representative

Job Overview

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Employment Type

Full-time
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Compensation

Salary
Range $47,000.00 - $51,000.00
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Work Schedule

Standard Hours
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Benefits

Paid training
Career advancement opportunities
Professional development programs
supportive work environment
Hands-on administrative experience
Performance-based growth opportunities
Ongoing mentorship and coaching

Job Description

Entertainment Travel Associates is a distinguished company based in Tampa, FL, specializing in creating exceptional travel experiences that are carefully customized to fit the unique needs of each client. With a strong focus on the travel and entertainment industries, the company prides itself on delivering seamless service and crafting unforgettable journeys. The team at Entertainment Travel Associates is committed to excellence, blending professionalism with genuine passion to ensure client satisfaction at every step of the travel planning and execution process. They take pride not only in meeting but exceeding expectations by providing a comprehensive range of services that cater to both leisure and corporate travelers. This growing company offers a vibrant work environment where innovation, teamwork, and dedication are highly valued, making it an ideal workplace for those seeking growth opportunities within the travel sector.

The Front Desk Representative role at Entertainment Travel Associates is a pivotal position that places you at the forefront of the company’s interaction with clients, guests, and visitors. This job is tailor-made for individuals who excel in communication and customer service, enjoy maintaining organized environments, and are eager to contribute to smooth administrative operations. As the initial contact point, the Front Desk Representative plays a crucial role in shaping the first impressions of the company by greeting visitors warmly, managing incoming communications, and assisting with a variety of administrative duties. This full-time position offers a competitive salary ranging from $47,000 to $51,000 annually and includes extensive paid training along with career advancement opportunities.

In this role, you will be responsible for managing the reception area in a professional and welcoming manner, providing accurate information about the company’s services, and ensuring visitor check-ins are handled efficiently. You will also coordinate appointments, maintain reception records, and facilitate communication between different departments and visitors, ensuring the office operates smoothly. The position offers a unique opportunity to work in a collaborative and supportive environment, gain hands-on experience in administrative and customer service functions, and develop valuable marketing and leadership skills. With a strong focus on professional growth, Entertainment Travel Associates supports ongoing mentorship, coaching, and exposure to innovative marketing campaigns and business strategies. This role is perfect for motivated individuals looking to build a long-term career in a dynamic workplace dedicated to personal and professional success.

Job Requirements

  • High school diploma or equivalent
  • proven experience in customer service
  • excellent verbal and written communication skills
  • ability to multitask and manage time effectively
  • proficiency with Microsoft Office and basic computer skills
  • strong interpersonal skills
  • reliable and detail-oriented
  • professional appearance and demeanor

Job Qualifications

  • High school diploma or equivalent required
  • excellent communication and interpersonal skills
  • strong customer service orientation
  • professional appearance and demeanor
  • strong organizational and multitasking abilities
  • basic computer proficiency, including Microsoft Office applications
  • attention to detail and reliability

Job Duties

  • Greet visitors and clients in a friendly and professional manner
  • answer, screen, and direct incoming phone calls and inquiries
  • provide accurate information regarding company services and procedures
  • manage visitor check-in processes and maintain reception records
  • schedule appointments and coordinate meeting room availability
  • receive and distribute mail, packages, and deliveries
  • maintain a clean, organized, and welcoming reception area
  • assist with administrative tasks such as filing, data entry, and document preparation
  • coordinate communication between departments and visitors
  • support daily office operations and special projects as assigned

Job Criteria

Experience

Entry Level (1-2 years)


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