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Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $15.00 - $25.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Paid Time Off
Sign-On Bonus
Uniform allowance
Bonuses
growth opportunities
supportive team culture
Job Description
Bubon Orthodontics is a dedicated orthodontic practice committed to helping patients achieve confident and beautiful smiles. With multiple offices located in Muskego, Waukesha, Franklin, Brookfield, Wauwatosa, and 27th Street, Bubon Orthodontics has established a reputation for providing exceptional orthodontic care supported by a professional and compassionate team. The practice focuses on patient-centered service, utilizing the latest orthodontic technologies and techniques to deliver high-quality treatments that improve both the oral health and confidence of their patients. As a growing organization in the healthcare sector, Bubon Orthodontics values teamwork, professional development, and a positive work environment where every team member plays a... Show More
Job Requirements
- Reliable transportation with willingness to travel between multiple office locations
- high school diploma or equivalent
- prior experience in a customer service or administrative role preferred
- ability to handle confidential patient information with discretion
- strong communication skills
- proficiency with multi-line phone systems
- flexibility to adapt to varied office procedures
- physical ability to perform cross-training activities including working closely with orthodontic patients
- commitment to providing excellent patient care
Job Qualifications
- Team player with a proactive and positive mindset
- self-motivated with a strong desire to exceed patient expectations
- excellent attention to detail
- dependable and punctual with consistent performance
- professional attitude and appearance every day
- compassionate, confident, and energetic demeanor
- strong problem-solving skills with the ability to handle conflict professionally
- basic understanding of computers and relevant software
- knowledge of general administrative and clerical procedures
- familiarity with dental terminology and insurance (preferred but not required)
- comfortable with the physical aspects of orthodontic settings
- committed to ongoing professional growth through continuing learning and education
Job Duties
- Greet patients with professionalism and warmth
- register new patients in accordance with office protocols
- assist patients in completing necessary forms and documentation
- assist with patient account management, including financial coordination, billing support, and account follow-up
- verify, update, and accurately input patient information
- maintain and manage patient records in compliance with privacy and security regulations
- answer and manage incoming calls using a multi-line phone system
- respond to patient inquiries and requests for information
- schedule and confirm appointments according to office procedures
- review daily appointment schedule
- organize referrals to specialists as needed
- collect and receipt payments at time of treatment
- coordinate and arrange payment plans with patients
- submit insurance claims and manage documentation
- maintain a clean, professional, and welcoming reception area
- become cross-trained with orthodontic technology and assist with patient records
- perform miscellaneous tasks assigned by management
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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