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Front Desk Receptionist/Customer Service Representative
Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $14.00 - $17.00
Benefits
401(k)
Dental Insurance
Health Insurance
Paid Time Off
Vision Insurance
Job Description
Volvo Cars Winston Salem is a premier automobile dealership and service center dedicated to providing exceptional automotive services and customer care. Located in Winston-Salem, North Carolina, the dealership proudly serves not only the local Winston-Salem area but also the surrounding communities including Clemmons, Kernersville, and Salisbury. With a strong commitment to quality, integrity, and customer satisfaction, Volvo Cars Winston Salem has built a reputation for excellence in the automotive industry. The company places a high value on its employees and fosters a positive work culture that encourages growth, success, and long-lasting relationships with both customers and team members. At Volvo... Show More
Job Requirements
- High school diploma or equivalent
- Previous customer service experience preferred
- Strong verbal communication skills
- Ability to work full-time
- Comfortable using multi-line phone systems
- Neat appearance
- Reliable and punctual
Job Qualifications
- Previous experience as a receptionist or in a similar role is preferred
- Excellent phone etiquette and communication skills
- Familiarity with phone systems and ability to handle multiple lines
- Ability to prioritize tasks and manage time effectively
- Basic knowledge of automobiles is preferred
- Strong organizational skills
- Friendly and professional demeanor
Job Duties
- Answer phone calls and set appointments
- Greet customers in a professional and courteous manner
- Manage multiple phone lines efficiently
- Provide general information about the body shop services
- Schedule and confirm repair appointments
- Coordinate with service and body shop teams to ensure smooth customer experience
- Maintain accurate records of customer interactions and appointments
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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